HealthTech Support Agent - Part-Time, Hybrid

Doctrin AB; Stockholms kommun; Hybrid; SEK 206,640 - 275,520; Part time

Job summary

A healthcare technology firm based in central Stockholm seeks a Customer Support member to assist customers with product-related inquiries. The ideal candidate will have experience in customer service, be tech-savvy, and fluent in both Swedish and English. This role offers a hybrid work model with 5-10 hours of scheduled work per week, focusing on delivering exceptional support and collaborating across teams. Join us to contribute to radically improving healthcare.

Qualifications

• Experience in a customer-facing role.
• Passionate about improving healthcare.
• Keen interest in new technology.

Responsibilities

• Assist customers with product-related questions.
• Solve support tickets in Jira.
• Collaborate with tech and product teams.

Skills

Customer service experience

Tech-savvy

Fluent in Swedish

Fluent in English

Team player

Tools

Jira

Job description

A healthcare technology firm based in central Stockholm seeks a Customer Support member to assist customers with product-related inquiries. The ideal candidate will have experience in customer service, be tech-savvy, and fluent in both Swedish and English. This role offers a hybrid work model with 5-10 hours of scheduled work per week, focusing on delivering exceptional support and collaborating across teams. Join us to contribute to radically improving healthcare.