Healthcare SaaS Change & Delivery Lead

Tandem Health; Stockholms kommun; Vor Ort; SEK 900.000 - 1.300.000; Vollzeit

Benefits dieser Stelle

Competitive salary & company stock

30 days vacation

Wellness allowance

Parental leave top-up

Private medical insurance

Mental health support

Pension program

Team-building activities

Impactful healthcare technology work

Work with AI, healthcare and engineers

Zusammenfassung

Tandem Health in Stockholm seeks a Project Delivery Lead to guide Swedish municipalities through deployment and adoption of our healthcare platform. You will lead cross-functional teams, manage complex stakeholder relationships, and drive change management to improve daily workflows for social services and clinical staff.

You will collaborate with Sales, Product, Engineering and Medical Operations to deliver long-term customer value and scalable delivery practices across implementations.

Qualifikationen

• Experience in SaaS implementation or customer success within healthcare technology or public sector.
• Proven ability to manage complex implementations and senior stakeholder relationships.
• Experience leading and coaching a team with development focus.
• Proven change management leadership in complex organisations.

Aufgaben

• Lead municipal implementations: end-to-end deployments, training, go-live and adoption.
• Lead and develop the Project Delivery team with day-to-day people leadership.
• Manage key customer relationships with municipal leaders and healthcare managers.
• Drive adoption and customer value by embedding Tandem into workflows.
• Lead change management across municipalities, engaging managers and staff.
• Coordinate delivery operations, manage workloads and escalations.
• Improve delivery processes with scalable playbooks across settings.
• Collaborate with Sales, Product, Engineering and Medical Operations.
• Manage risks and ensure stakeholder alignment to stay on track.

Kenntnisse

SaaS implementation

Project delivery

Customer success

Stakeholder management

Team leadership

Change management

Project management

Communication

Problem solving

Public sector healthcare knowledge

Sweden municipal operations knowledge

Bilingual Swedish/English

Jobbeschreibung

Tandem Health in Stockholm seeks a Project Delivery Lead to guide Swedish municipalities through deployment and adoption of our healthcare platform. You will lead cross-functional teams, manage complex stakeholder relationships, and drive change management to improve daily workflows for social services and clinical staff.

You will collaborate with Sales, Product, Engineering and Medical Operations to deliver long-term customer value and scalable delivery practices across implementations.