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Tieto is seeking a Head of Public 360° to steer AI transformation and lead the Nordic market presence for public sector software. You will shape strategy, drive adoption of AI across product, engineering, services and sales, and ensure strong governance and execution.
The role reports to the Managing Director of Tieto Indtech and requires travel. You will own product strategy, customer outcomes and financial performance, while building cross-functional teams and partnerships.
Do you want to shape the next generation of public-sector software?
Through public sector software, Public 360° connects case management, documents, records, workflows, governance, and automation into one secure operational environment for public-sector organizations. We improve everyday work in the public sector for the good of citizen services.
As the Head of Public 360°, you will work to ensure that P360 maintains its position as a market leader in case and document management systems in the Nordics. In doing so, you will drive the AI transformation and establish new ways of working. The role is instrumental in securing the success of Public 360's software offerings and contributes to the company's mission of improving the everyday work in the public sector.
Lead AI transformation and new ways of working - Set direction for P360's AI transformation and guide its adoption across relevant parts of the business. Identify where AI can improve products, engineering productivity, professional services, support and sales; establish practical ways to test, learn and scale useful applications. Ensure quality assurance remains part of AI-assisted customer work, including plans and estimates.
Lead the P360 business - Own the unit's P&L, go-to-market, product strategy and operations. Translate business priorities into clear goals, decisions and execution, balancing growth, customer commitments, delivery capacity and financial performance.
Guide product direction - Lead the evolution of P360's case, document and records-management portfolio, including its online and on-premises offerings, integrations, workflow automation and AI-enabled capabilities. Keep customer needs, product quality, lifecycle considerations and the requirements of public administration in view.
Strengthen customer and market outcomes - Together with the P360 organization and with sales communities, develop the Nordic customer base, support migrations and module adoption, and pursue selected new-customer and partner opportunities. Maintain close attention to customer needs, retention, delivery quality and commercial execution.
Improve delivery and operating practices - Help teams make delivery more repeatable, including migrations and professional-services and support work. Connect available capacity to customer delivery, and support effective collaboration across product, technology, professional services, support and sales.
Lead and develop people - Set clear direction and priorities, manage performance and foster collaboration, accountability, curiosity, empowerment and learning as the business and its ways of working evolve.
The role will report to Managing Director of Tieto Indtech. Travelling will be required. Application deadline 1st of November 2026.
At Tieto, we believe in the power of diversity, equity, and inclusion. We encourage applicants of all backgrounds, genders (m/f/d), and walks of life to join our team, as we believe that this fosters an inspiring workplace and fuels innovation. Our commitment to openness, trust, and diversity is at the heart of our mission to create digital futures that benefit businesses, societies, and humanity.
Diversity, equity and inclusion | Sustainability | Tieto