Head of Global Technology Services

Sandvik; Stockholms kommun; On-site; SEK 2,500,000 - 3,500,000; Full time

Job summary

Sandvik is seeking a senior leader to run Global Technology Services from its Stockholm HQ. You will unify workplace tech, enterprise platforms, infrastructure, networks, service management and global support services, driving proactive improvement, governance and cost transparency across a decentralized organization.

The role requires building a high-performance leadership team, delivering measurable service quality improvements, and steering AI-enabled optimization as part of Sandvik's 2030

Qualifications

• Experience leading global technology services organizations.
• Proven track record in operational transformation.
• Experience from industrial/asset-intensive environments preferred.

Responsibilities

• Lead Sandvik Group IT’s Global Technology Services organization and establish leadership across service areas.
• Set governance, operating rhythms, and meaningful performance measures.
• Drive autonomous operations and AI initiatives while improving resilience and cost transparency.
• Collaborate with leaders and partners to align strategy with business needs globally.

Skills

Global leadership

IT operations

Strategic partner management

Supplier management

Job description

At Sandvik, we have brought together several technology service areas into one global organization. This is an opportunity to shape the function, establish how technology services are delivered globally, and create value in a business where partnership and credibility matter as much as technology expertise.About your jobYou lead Sandvik Group IT’s newly formed Global Technology Services organization and bring together key technology service areas covering workplace technology, enterprise platforms, infrastructure, network, service management, and global support services. Working through leaders and strategic partners, you create a connected organization that delivers reliable, scalable, and business-focused technology services across our global operations.You hold end-to-end accountability for the performance, resilience, cost efficiency, and continuous improvement of the global technology services within your scope. You ensure clear ownership across internal teams and strategic partners, including accountability for service performance, lifecycle management, operational risk and business continuity.Included in your mission is to:Build and develop a cohesive leadership team with shared accountability across the organization.Drive the shift from reactive operations to proactive prevention and continuous improvement.Lead strategic supplier relationships and strengthen accountability for business outcomes and user experience.Establish governance, operating rhythms, and meaningful performance measures.Balance global standards with local business needs across a decentralized organization.Set the strategic direction for technology services, focusing on resilience, operational quality, and cost transparency.Drive the autonomous operations initiative as part of our 2030 strategy, leveraging agentic AI to optimize backend services and infuse AI across our group-wide service portfolio.LocationThe position is based at Sandvik’s headquarters in the World Trade Center in Stockholm.Your profileYou’ve led global technology services or IT operations organizations through other leaders and bring a track record of delivering operational transformation in complex environments. Broad business understanding, strong stakeholder management, and the ability to translate strategy into action are important strengths in this position.Your background includes:Leading multi-domain technology services or IT operations on a global scale.Delivering measurable improvements in operational performance and service quality.Managing and improving strategic supplier relationships.Building and developing leadership teams through periods of change.Deep expertise in at least two technology domains and a broad understanding across several service areas.Experience from industrial, manufacturing, or other asset-intensive environments is considered an advantage. Experience from decentralized organizations where central functions earn adoption through value creation is also highly valued.Success in this position comes from your ability to build trust, create alignment, and lead through relationships. You communicate openly, remain composed under pressure, and encourage challenges to be surfaced early. Curiosity, sound judgment, and a willingness to challenge established ways of working help you succeed as you shape a new organization and drive lasting improvement.Our cultureAt Sandvik, we are tech driven, innovative, and entrepreneurial. We believe that success is a team effort, so we value diversity and are committed to creating an inclusive culture where people can be themselves and reach their full potential. So, we invest in supporting each other, learning together, and celebrating our differences. Visit our stories hub , LinkedIn or Facebook to get to know us further.Contact informationFor further information about this position, please contact Lotta Amnebjer Nordqvist, hiring manager, [e-mail]’ve already decided on which advertising channels and marketing campaigns we wish to use and respectfully decline any additional contact in that matter.Union contacts – SwedenJohanna Beijer, Unionen, [phone]Fredrik Andersson, Akademikerföreningen, [phone]Peter Olsson-Andrée, Ledarna, [phone]Hiring manager: Anders Blom HartungHow to applySend your application no later than October 18, 2026. Click apply and include your resume and cover letter in English. Please note that we do not accept applications by e-mail. Job ID: R0097256 .To learn more about our recruitment process, please visit our career site or contact HR Services at [e-mail] .Sandvik is a global, industrial technology group providing solutions that enhance productivity, profitability, and sustainability for the manufacturing, mining, and infrastructure industries. We are at the forefront of digitalization and focus on optimizing our customers’ processes. Our world-leading offering includes equipment, tools, services and digital solutions for machining, mining, rock excavation, and rock processing. In 2025 the Group had approximately 42,000 employees and revenues of about SEK 121 billion in more than 150 countries.