Enrollment & Admissions Experience Lead

STIFTELSEN STOCKHOLM INTERNATIONAL SCHOOL; Stockholms kommun; On-site; SEK 334,800 - 502,200; Full time

Benefits offered by this job

Pension scheme

Wellness stipend

Professional development opportunities

Job summary

STIFTELSEN STOCKHOLM INTERNATIONAL SCHOOL is seeking an Admissions Coordinator to enhance the admissions experience for prospective families. The role serves as the primary point of contact, guiding families through the admissions process with exceptional service.

Key responsibilities include coordinating enquiries and applications, maintaining accurate records in CRM systems, and collaborating with colleagues to ensure a seamless experience for new students. A passion for customer service and strong organisational skills are essential.

Qualifications

• Experience in a customer-facing role where excellent service has been a priority.
• Ability to manage competing priorities in a fast-paced environment.
• Experience within education or admissions would be advantageous.

Responsibilities

• Act as the primary point of contact for assigned prospective families throughout the admissions process.
• Build positive, professional relationships with families, providing timely, accurate support.
• Coordinate enquiries and applications from initial enquiry through to enrolment.

Skills

Excellent interpersonal skills

Outstanding listening skills

Excellent written and spoken English

Strong digital literacy

Excellent organisational skills

Tools

CRM systems

Google Workspace

Job description

STIFTELSEN STOCKHOLM INTERNATIONAL SCHOOL is seeking an Admissions Coordinator to enhance the admissions experience for prospective families. The role serves as the primary point of contact, guiding families through the admissions process with exceptional service.

Key responsibilities include coordinating enquiries and applications, maintaining accurate records in CRM systems, and collaborating with colleagues to ensure a seamless experience for new students. A passion for customer service and strong organisational skills are essential.