Field Service Site Supervisor – Data Centre

YDU JC Air Cond & Ref Inc.- Dubai; Norrköpings kommun; On-site; SEK 480,000 - 620,000; Full time

Benefits offered by this job

Flexible working hours

Education and career paths (5,000 e‑学习

Maternity/paternity benefits

Job summary

Johnson Controls is seeking an experienced Field Service Site Supervisor to lead service and maintenance across mission-critical data center environments in Sweden. Based in Eskilstuna with coverage for Västerås and Norrköping, travel between sites will be required.

The role involves supervising technicians, coordinating service partners, managing HVAC controls and BMS maintenance, and acting as the on-site customer contact to ensure uptime, safety and high-quality service delivery.

Qualifications

• 4+ years in HVAC controls or BMS
• Experience leading technicians on live sites
• Strong communication and organisational skills
• Driving licence required
• Experience in data centres or mission-critical environments

Responsibilities

• Lead maintenance, troubleshooting, repairs, and upgrades of HVAC controls and BMS systems.
• Coordinate field technicians and service partners across multiple sites.
• Manage critical alarms and incident response activities.
• Ensure delivery of planned and reactive maintenance programmes.
• Monitor system performance and identify optimisation opportunities.
• Maintain compliance with data centre procedures, SLAs, and safety standards.
• Build strong relationships with customers and site stakeholders.

Skills

HVAC controls

BMS

Building automation

Team leadership

Customer relationships

Job description

We are seeking an experienced Field Service Site Supervisor to lead service and maintenance activities across mission-critical data center environments. In this hands‑on role, you will supervise technicians and subcontractors, manage HVAC controls and BMS maintenance activities, respond to critical incidents, and act as the key customer contact on site. Your focus will be ensuring system reliability, uptime, safety, and exceptional service delivery. This position will be based in Eskilstuna, Sweden, with responsibility for supporting customer sites across Västerås, Eskilstuna, and Norrköping. Travel between these locations will be required as part of the role.

Key Responsibilities

• Lead maintenance, troubleshooting, repairs, and upgrades of HVAC controls and BMS systems.
• Coordinate field technicians and service partners across multiple sites.
• Manage critical alarms and incident response activities.
• Ensure delivery of planned and reactive maintenance programmes.
• Monitor system performance and identify optimisation opportunities.
• Maintain compliance with data center procedures, SLAs, and safety standards.
• Build strong relationships with customers and site stakeholders.

Qualifications

• Minimum 4 years' experience in HVAC controls, BMS, building automation, or field service environments.
• Proven experience in fault finding, maintenance, and troubleshooting on live operational sites.
• Experience leading technicians and coordinating multiple service activities.
• Strong communication, organisational, and customer‑relationship skills.
• Driving licence.
• Experience within data centres or other mission‑critical environments.
• Knowledge of BMS, HVAC controls, and cooling infrastructure.
• Experience with incident response, root‑cause analysis, and system optimisation.

Desired attributes

• A strong leader who motivates teams and drives high‑quality service delivery.
• Customer‑focused, proactive, and solutions‑oriented.
• Calm and confident in fast‑paced, high‑pressure environments.
• Well‑organised, adaptable, and committed to safety and quality.
• A collaborative team player with a strong work ethic and sense of ownership.

Benefits

• Employment in a growth company with a history spanning more than 130 years.
• Well‑established employee associations.
• Flexible working hours.
• Access to education and various career paths, including 5,000 e-learning programs.
• Strong maternity/paternity benefits, including support for the child's first sick day and a global network for parents with young children.

All applications must be submitted through our online application system. For further questions, please contact Talent Acquisition Partner, Iben Lund via email at [e-mail].