EU Compliance Manager: Consumer Protection & Regulation

Deel; Stockholms kommun; Hybrid; SEK 900,000 - 1,200,000; Full time

Job summary

Klarna Bank AB in Sweden is seeking an experienced compliance professional to oversee consumer protection and conduct processes across EU markets. You will coordinate with operations, regulators, and internal teams to ensure fair lending, complaints handling, and risk controls.

You’ll monitor regulatory changes, design metrics, and translate complex rules into practical controls, training, and reports for senior management. Hybrid work with regular office collaboration is offered.

Qualifications

• 5+ years in compliance, risk management, internal audit, or control functions.
• Knowledge of EU and national consumer protection requirements, including PSD2.
• Ability to translate legal concepts into operational practice and training.

Responsibilities

• Oversee consumer protection and conduct processes, including complaints handling and affordability assessments.
• Design, review, and monitor compliance metrics; flag weaknesses and regulatory risks.
• Track EU and national requirements and translate them into internal standards and controls.
• Be the main contact between Compliance and operations; provide practical guidance.
• Advise on new products from a consumer protection angle and assist with approvals.
• Support regulator interactions, audits, and regulatory examinations; deliver training.
• Maintain complete records of compliance activities and produce reports for management.

Skills

Compliance

Risk management

Internal audit

Regulatory knowledge

Project management

Cross-functional collaboration

English proficiency

Job description

Klarna Bank AB in Sweden is seeking an experienced compliance professional to oversee consumer protection and conduct processes across EU markets. You will coordinate with operations, regulators, and internal teams to ensure fair lending, complaints handling, and risk controls.

You’ll monitor regulatory changes, design metrics, and translate complex rules into practical controls, training, and reports for senior management. Hybrid work with regular office collaboration is offered.