Admissions Coordinator

STIFTELSEN STOCKHOLM INTERNATIONAL SCHOOL; Stockholms kommun; On-site; SEK 334,800 - 502,200; Full time

Benefits offered by this job

Pension scheme

Wellness stipend

Professional development opportunities

Job summary

STIFTELSEN STOCKHOLM INTERNATIONAL SCHOOL is seeking an Admissions Coordinator to enhance the admissions experience for prospective families. The role serves as the primary point of contact, guiding families through the admissions process with exceptional service.

Key responsibilities include coordinating enquiries and applications, maintaining accurate records in CRM systems, and collaborating with colleagues to ensure a seamless experience for new students. A passion for customer service and strong organisational skills are essential.

Qualifications

• Experience in a customer-facing role where excellent service has been a priority.
• Ability to manage competing priorities in a fast-paced environment.
• Experience within education or admissions would be advantageous.

Responsibilities

• Act as the primary point of contact for assigned prospective families throughout the admissions process.
• Build positive, professional relationships with families, providing timely, accurate support.
• Coordinate enquiries and applications from initial enquiry through to enrolment.

Skills

Excellent interpersonal skills

Outstanding listening skills

Excellent written and spoken English

Strong digital literacy

Excellent organisational skills

Tools

CRM systems

Google Workspace

Job description

Reports to: Advancement Director

Purpose

The Admissions Coordinator plays a key role in creating an outstanding first impression of Stockholm International School. As the primary point of contact for many prospective families, the Admissions Coordinator provides a welcoming, responsive and professional admissions experience, guiding families from initial enquiry through to enrolment.

Working closely with colleagues across the school, the role coordinates the day-to-day admissions process, ensuring enquiries and applications are managed efficiently, accurately and with exceptional attention to detail. The Admissions Coordinator contributes to the school's enrolment objectives by delivering a consistently high standard of customer service while maintaining accurate admissions records and supporting the smooth operation of the admissions function.

Key areas of responsibility

Family experience

• Act as the primary point of contact for assigned prospective families throughout the admissions process.
• Build positive, professional relationships with families, providing timely, accurate and personalised support.
• Conduct school tours and present the school in a warm, engaging and professional manner.
• Respond to enquiries promptly and ensure every interaction reflects the school's values and commitment to exceptional service.

Admissions coordination

• Coordinate enquiries and applications from initial enquiry through to enrolment.
• Ensure applications are complete and all required documentation has been received.
• Coordinate admissions assessments and liaise with relevant academic colleagues throughout the review process.
• Communicate admissions decisions and next steps to families following established school procedures.
• Support enrolment activities to ensure a smooth transition for new students and their families.

Admissions systems and administration

• Maintain accurate and up-to-date records within the school's admissions and CRM systems.
• Ensure applicant information is complete, accurate and maintained to a high standard.
• Prepare routine admissions documentation and correspondence.
• Prepare and issue admissions, enrolment and student documentation, including enrolment confirmations, transcripts, certificates and other official documentation, ensuring accuracy and timely delivery.
• Contribute to the effective administration of the admissions function.

Collaboration

• Work collaboratively with colleagues across the school to ensure an excellent experience for prospective and newly enrolled families.
• Support admissions events and other enrolment-related activities as required.
• Contribute positively to the continuous improvement of admissions processes and the overall family experience.

Person specification

Personal qualities

The successful candidate will demonstrate:

• A genuine passion for delivering exceptional customer service.
• Excellent interpersonal skills and the ability to build trust quickly.
• Outstanding listening skills, empathy and cultural sensitivity.
• Excellent judgement, professionalism and discretion.
• High levels of integrity and respect for confidentiality.
• Strong organisational skills and excellent attention to detail.
• Confidence in managing multiple priorities while maintaining accuracy.
• A collaborative and positive approach to working with colleagues.
• A willingness to learn, embrace change and continuously improve.

Skills and experience

• Experience in a customer-facing role where excellent service has been a priority.
• Excellent written and spoken English.
• Strong digital literacy and confidence using databases and CRM systems and Google Workspace or similar suite.
• Excellent administrative and organisational skills.
• Ability to manage competing priorities in a fast-paced environment.

Experience within education or admissions would be advantageous but is not essential.

Success in this role

• Families consistently receive a welcoming, professional and responsive admissions experience.
• Accurate and timely management of enquiries and applications.
• Strong collaboration with colleagues across the school.
• High standards of data quality and administrative accuracy.
• A positive contribution to the continuous improvement of the admissions function.

Other duties

The Admissions Coordinator may be required to undertake other duties that are reasonably consistent with the nature and level of the role.

The post holder will occasionally be required to support events or activities outside normal office hours.

Additional duties as well as working outside of office hours should be authorised by the Advancement Director.

At Stockholm International School we are committed to protecting children. Aligned with the recommendations of the International Task Force on Child Protection, we hold ourselves to a high standard of effective recruiting practices with specific attention to child protection. All applicants will therefore be required to undergo appropriate child protection screening. Included in the recruitment process will be a local and national police check as well as a mandatory police background check from the last 10 years of employment in every country worked. A judicial background check will be conducted prior to the issuance of the contract for prospective candidates applying to work at our school.

What we offer

As well as the exciting opportunities this role presents, we also offer benefits in terms of a pension scheme (Alecta ITP 1/ITP2), a generous wellness stipend, other insurances, and a substantial amount of professional development opportunities inside and outside the school. We also offer staff events and social gatherings that bring colleagues together, for example, hobby evenings and choir practices. Our location in central Stockholm is easily accessible by public transportation.

Contract details

Permanent Contract (with six month probationary period)

Employment rate: 100% (Full-time)

Start date: September 1, 2026

Salary

Individually negotiated.

Application

Last day for application: August 10, 2026.

We only accept applications in English.

SIS holds the right to offer the position as soon as a viable candidate is found.

Please send your letter of interest and CV to [e-mail]. Please write Admission Coordinator in the Subject Line.