EMEA Enterprise Implementation Lead

Planhat; Stockholms kommun; On-site; SEK 654,950 - 873,267; Full time

Job summary

Planhat is seeking an individual to lead enterprise implementations from kickoff to go-live. Your role is to ensure timelines are met while advising customers on how to optimize their use of Planhat. This position involves facilitating sessions for customers and collaborating with various teams to enhance user experiences.

The ideal candidate will bring technical expertise, business acumen, and excellent communication skills, ensuring a high standard of service and measurable impact on client success.

Qualifications

• Experience in leading complex software implementations, especially in SaaS, CS, CRM, or RevOps ecosystems.
• Ability to communicate effectively with diverse stakeholders from C-suite to system admins.
• Organized, structured, and detail-oriented work approach.

Responsibilities

• Lead enterprise implementations from kickoff to go-live.
• Advise customers on leveraging Planhat to meet their goals.
• Facilitate enablement sessions for various user levels.
• Collaborate with cross-functional teams for customer experience.

Skills

Project management skills

Technical savviness

Exceptional communication

Business acumen

Job description

Planhat is seeking an individual to lead enterprise implementations from kickoff to go-live. Your role is to ensure timelines are met while advising customers on how to optimize their use of Planhat. This position involves facilitating sessions for customers and collaborating with various teams to enhance user experiences.

The ideal candidate will bring technical expertise, business acumen, and excellent communication skills, ensuring a high standard of service and measurable impact on client success.