Director of Service Management & Growth

Saab; Mölnlycke; On-site; SEK 600,000 - 800,000; Full time

Job summary

Saab in Mölnlycke, Sweden is seeking a Manager of Service Management to lead a growing services business. The ideal candidate will drive service delivery, customer support, and aftermarket services from strategy to execution.

You will build and develop a robust Service Management team while ensuring alignment between internal stakeholders and customers. Strong leadership skills and a focus on continuous improvement are essential. Bilingual communication in Swedish and English is required.

Qualifications

• Proven leadership experience with a strong focus on people and team development.
• Experience in services delivery, aftermarket and project‑based operations.
• Ability to communicate clearly in both Swedish and English.

Responsibilities

• Build, lead and develop the Service Management team.
• Establish effective ways of working, processes and governance.
• Drive services business growth through sales initiatives.

Skills

Leadership

Customer Focus

Project Management

Continuous Improvement

Bilingual (Swedish and English)

Job description

Saab in Mölnlycke, Sweden is seeking a Manager of Service Management to lead a growing services business. The ideal candidate will drive service delivery, customer support, and aftermarket services from strategy to execution.

You will build and develop a robust Service Management team while ensuring alignment between internal stakeholders and customers. Strong leadership skills and a focus on continuous improvement are essential. Bilingual communication in Swedish and English is required.