Digital Workplace Technician – Fixed-term

Stegra; Sävast; Hybrid; SEK 300,000 - 520,000; Full time

Benefits offered by this job

Paid vacation

Pension scheme

Parental benefits

Relocation support

Gym membership

Job summary

Stegra seeks a Digital Workplace Technician to join our Digital Workplace team for a 12-month assignment. You will provide on-site and remote support, assist colleagues with Microsoft 365, Slack, Zoom, Windows, and macOS, and follow established processes.

This role offers hands-on experience with device provisioning, onboarding/offboarding, and contributing to self-service guides. We value curiosity, initiative, and respectful collaboration as we build a safer, greener tech environment at Stegra.

Qualifications

• Interest in IT support and workplace technology.
• Clear and patient communication with colleagues.
• Willingness to provide direct on-site and remote support.
• Familiarity with tools like Microsoft 365, Slack, Zoom, Windows or macOS.
• Organized, able to follow established processes and escalate when needed.

Responsibilities

• Provide in-person and remote support through on-site points, Slack, and ticketing systems.
• Troubleshoot common issues with Microsoft 365, Slack, Zoom, Windows and macOS; escalate as needed.
• Assist with onboarding and offboarding tasks and device provisioning.
• Maintain and update user guides, FAQs, and support materials.
• Contribute to self-service materials and simple workflow improvements.

Skills

IT support

Workplace technology

Clear communication

On-site & remote support

Tools

Microsoft 365

Slack

Zoom

Windows

macOS

Job description

Studies show that women and underrepresented groups often hesitate to apply unless they meet every requirement. At Stegra, we’re building an impact-driven, sustainable company - and we need a diverse, inclusive team to make it happen.

If you share our passion but don’t meet every qualification, we encourage you to apply anyway. You might be the perfect fit for this role, or another as we grow.

At Stegra, we’re not just building a plant, we’re proving that sustainable industry is possible. And to do that, we need people like you.

Join a team where safety comes first. Where we support each other, learn as we go, and make space for everyone to grow and contribute. This is your chance to be part of something big - while being closer to nature and leading a balanced, purposeful life.

What you’ll do

Right now, we are looking for a Digital Workplace Technicianfor our Digital Workplace team.

This is a temporary 12-month assignment.

As a Digital Workplace Technician at Stegra, you’ll help colleagues with everyday digital workplace questions and issues. This is a one-year contract where you’ll provide on-site and remote support, follow established processes, and build your experience with workplace tools and user support.

Specific to this role, the day-to-day tasks will include the following, but as we are a growing company with few silos between teams, other tasks may be included as well.

• Provide in-person and remote support through Digi Bars (onsite support points), Slack, and ticketing systems.

• Help troubleshoot common issues with Microsoft 365, Slack, Zoom, Windows, macOS, devices, and user access, escalating issues when needed.

• Support onboarding and offboarding tasks, such as preparing devices and setting up user accounts.

• Follow existing support processes and help keep user guides, FAQs, and other support materials up to date.

• Contribute to self-service materials and simple workflow improvements with guidance from the team.

• Identify recurring support questions and share them with the team.

• Help prepare and share short digital tips or walkthroughs for colleagues.

• Learn about AI capabilities relevant to digital workplace support and share potential use cases with the team.

What you’ll bring

You’re curious and believe that real progress happens when we work together. You’re not afraid to challenge old ways of thinking - and you treat others with respect while doing it. At Stegra, we value people who take initiative, build trust, and help create a workplace where everyone can do their best.

Who we think you are

• You have an interest in IT support, workplace technology, and helping people solve everyday problems.

• You communicate clearly and patiently, and enjoy working with colleagues.

• You’re comfortable providing direct support on-site as well as remotely.

• You have some familiarity with tools such as Microsoft 365, Slack, Zoom, Windows, or macOS.

• You’re organized, willing to follow established processes, and know when to ask for help or elevate an issue.

• You’re curious and willing to learn new tools and ways of working.

It’s a bonus if you have

• Experience in a service or support role, or through a student project.

• An interest in writing clear instructions or maintaining user documentation.

• Basic familiarity with scripting, automation, or no-code tools.

Benefits at Stegra

At Stegra, you’ll join a company where your work has real impact on the climate, the industry, and future generations. We’re building a culture rooted in safety, trust, and inclusion, where people feel supported to grow and thrive.

You’ll receive fair, competitive compensation aligned with collective agreements, along with benefits like up to 30 days of paid vacation, occupational pension, parental benefits, and insurance. If you need support with relocation or immigration, our relocation department will help guide you through the process, whether it’s permits, housing or other practical matters. You can also enjoy perks like subsidized gym memberships and bike leases, plus the everyday benefits of life closer to nature.

Read more about Benefits at Stegra here.

This is Stegra

Stegra is on a mission to change the global steel industry by producing green hydrogen, iron, and steel - with the goal of eliminating CO₂ emissions. Instead of coal, we use green hydrogen and fossil-free electricity, meaning our primary emissions will be water and heat.

Our Boden Site

Our Boden site is located just west of Boden City, right in the heart of a growing green industrial hub in Northern Sweden. It’s where we’re building one of the world’s most modern, sustainable steel plants—designed with safety, efficiency, and people in mind. With just a 10-minute commute from town, you'll be close to both cutting-edge technology and the everyday convenience of living near nature, schools, and community life.

Boden Video