Digital Workplace Technician – Fixed-term

Stegra; Bodens kommun; Hybride; SEK 420 000 - 540 000; Plein temps

Avantages offerts par ce poste

Up to 30 days paid vacation

Occupational pension

Parental benefits

Insurance

Relocation support

Gym memberships

Bike leases

Résumé du poste

Stegra is hiring a Digital Workplace Technician to join the Digital Workplace team in Boden, Northern Sweden. This is a 12-month contract where you will provide on-site and remote support, following established processes and building experience with workplace tools and user support.

You will assist colleagues with everyday digital workplace questions, troubleshoot issues across Microsoft 365, Slack, Zoom, Windows, and macOS, and contribute to self-service materials while learning about

Qualifications

• Interest in IT support and workplace technology.
• Willingness to follow established processes.
• Curious and eager to learn new tools.
• Comfort with on-site and remote assistance.

Responsabilités

• Provide in-person and remote support to colleagues.
• Troubleshoot common issues with Microsoft 365, Slack, Zoom, Windows, and macOS; escalate when needed.
• Support onboarding and offboarding tasks, including devices and user accounts.
• Maintain and update user guides, FAQs and other support materials.
• Create short digital tips or walkthroughs for colleagues and share learnings with the team.
• Learn about AI capabilities related to digital workplace support and share potential use cases.

Connaissances

IT support

On-site & remote support

Communication

Organizational skills

Learning mindset

Outils

Microsoft 365

Slack

Zoom

Windows

macOS

Description du poste

Studies show that women and underrepresented groups often hesitate to apply unless they meet every requirement. At Stegra, we’re building an impact-driven, sustainable company - and we need a diverse, inclusive team to make it happen.

If you share our passion but don’t meet every qualification, we encourage you to apply anyway. You might be the perfect fit for this role, or another as we grow.

At Stegra, we’re not just building a plant, we’re proving that sustainable industry is possible. And to do that, we need people like you.

Join a team where safety comes first. Where we support each other, learn as we go, and make space for everyone to grow and contribute. This is your chance to be part of something big - while being closer to nature and leading a balanced, purposeful life.

What You’ll Do

Right now, we are looking for a Digital Workplace Technician for our Digital Workplace team.

This is a temporary 12-month assignment.

As a Digital Workplace Technician at Stegra, you’ll help colleagues with everyday digital workplace questions and issues. This is a one-year contract where you’ll provide on-site and remote support, follow established processes, and build your experience with workplace tools and user support.

Specific to this role, the day-to-day tasks will include the following, but as we are a growing company with few silos between teams, other tasks may be included as well.

• Provide in-person and remote support through Digi Bars (onsite support points), Slack, and ticketing systems.
• Help troubleshoot common issues with Microsoft 365, Slack, Zoom, Windows, macOS, devices, and user access, escalating issues when needed.
• Support onboarding and offboarding tasks, such as preparing devices and setting up user accounts.
• Follow existing support processes and help keep user guides, FAQs, and other support materials up to date.
• Contribute to self-service materials and simple workflow improvements with guidance from the team.
• Identify recurring support questions and share them with the team.
• Help prepare and share short digital tips or walkthroughs for colleagues.
• Learn about AI capabilities relevant to digital workplace support and share potential use cases with the team.

What You’ll Bring

You’re curious and believe that real progress happens when we work together. You’re not afraid to challenge old ways of thinking - and you treat others with respect while doing it. At Stegra, we value people who take initiative, build trust, and help create a workplace where everyone can do their best.

Who We Think You Are

• You have an interest in IT support, workplace technology, and helping people solve everyday problems.
• You communicate clearly and patiently, and enjoy working with colleagues.
• You’re comfortable providing direct support on-site as well as remotely.
• You have some familiarity with tools such as Microsoft 365, Slack, Zoom, Windows, or macOS.
• You’re organized, willing to follow established processes, and know when to ask for help or escalating an issue.
• You’re curious and willing to learn new tools and ways of working.

It’s a bonus if you have

• Experience in a service or support role, or through a student project.
• An interest in writing clear instructions or maintaining user documentation.
• Basic familiarity with scripting, automation, or no-code tools.

Benefits At Stegra

At Stegra, you’ll join a company where your work has real impact on the climate, the industry, and future generations. We’re building a culture rooted in safety, trust, and inclusion, where people feel supported to grow and thrive.

You’ll receive fair, competitive compensation aligned with collective agreements, along with benefits like up to 30 days of paid vacation, occupational pension, parental benefits, and insurance. If you need support with relocation or immigration, our relocation department will help guide you through the process, whether it’s permits, housing or other practical matters. You can also enjoy perks like subsidized gym memberships and bike leases, plus the everyday benefits of life closer to nature.

This is Stegra

Stegra is on a mission to change the global steel industry by producing green hydrogen, iron, and steel - with the goal of eliminating CO₂ emissions. Instead of coal, we use green hydrogen and fossil-free electricity, meaning our primary emissions will be water and heat.

By 2030, our ambition is to produce 5 million tonnes of green steel annually in our fully integrated, digitized, and sustainable plant in Boden, Northern Sweden - currently under construction. But this is just the beginning. Our expertise in green hydrogen will enable us to decarbonize industries beyond steel, paving the way for a cleaner future.

Our Boden Site

Our Boden site is located just west of Boden City, right in the heart of a growing green industrial hub in Northern Sweden. It’s where we’re building one of the world’s most modern, sustainable steel plants- designed with safety, efficiency, and people in mind. With just a 10-minute commute from town, you'll be close to both cutting-edge technology and the everyday convenience of living near nature, schools, and community life.

Founded in 2020, Stegra (formerly H2 Green Steel) was created with the purpose to decarbonize hard-to-abate industry. Construction of our first project - an integrated plant producing green hydrogen, green iron and green steel - is well underway in Boden, Sweden. Slashing emissions using green hydrogen and renewable electricity, we’re starting a clean industrial revolution. Steel is just the beginning. Together, we focus on delivering green impact - for our people, customers, investors, society and planet.