Customer Engineer

Evroc; Stockholms kommun; On-site; SEK 900,000 - 1,200,000; Full time

Job summary

Evroc is building a European-owned hyperscale cloud. We seek a Customer Engineer in Stockholm to own the technical relationship with regulated customers, guide their adoption of Evroc’s cloud services, and help keep mission-critical environments secure and healthy.

As a cloud generalist, you’ll cover compute, storage, networking, databases, security, Kubernetes, and AI/ML workloads. Travel to customer sites may be required.

Qualifications

• Customer-facing tech engineer with cloud experience.
• Broad knowledge across compute, storage, networking, databases, DevOps, security, or app development.
• Familiarity with cloud-native infra, Kubernetes, and AI/ML workloads.
• Security, resilience, scalability, availability and performance practices.
• Clear communication of complex topics to technical and executive audiences.
• Experience with mission-critical workloads in regulated environments is valued.
• A STEM degree or equivalent practical experience.

Responsibilities

• Own the technical support relationship for regulated/defense customers and advocate for them within evroc.
• Perform operational readiness assessments for migrations, launches, and scaling activities.
• Identify risks and recommend architecture improvements to maintain business continuity.
• Advise on security, resilience, scalability, performance, and operational best practices.
• Collaborate with customers and engineering to solve complex operational and design challenges.
• Voice customer feedback to product and engineering; contribute to runbooks and guidance.

Skills

Customer-facing

Cloud architecture

Distributed systems

Kubernetes

Security best practices

Communication

Regulated customers experience

Swedish & English

Security assessment readiness

Education

Degree in Computer Science / Engineering / Mathematics or equivalent

Job description

Introducing evroc

At evroc, we are building a secure, sovereign, and sustainable hyperscale cloud to reimagine the digital future of Europe. By joining our company, you have an exciting opportunity to contribute to the development of next-generation cloud services. We are seeking intellectually curious and highly motivated team members who are ready to embrace the thrilling challenge of building the first European owned hyperscale cloud.

Location: Stockholm

Job type: Permanent position

Join the Pioneers

We’re looking for a Customer Engineer to serve as a trusted technical advisor to regulated customers, including the national defense sector. You will own the technical customer relationship, guide customers through their adoption of evroc’s cloud services, and help keep mission-critical environments secure, resilient, and operationally healthy.

As a cloud generalist, you’ll work across areas such as compute, storage, networking, databases, security, Kubernetes, and AI/ML. You’ll combine proactive technical guidance with hands‑on problem-solving, while acting as the voice of the customer within evroc.

This is a customer-facing technical role that requires strong judgment, broad cloud expertise, and a commitment to operational excellence. Travel to customer sites may be required.

What You’ll Tackle

• Own the technical support relationship for regulated and defense-sector customers, serving as their trusted technical advisor and advocate within evroc.


• Conduct operational readiness assessments for critical events such as infrastructure migrations, application launches, and scaling activities.


• Identify technical and operational risks, recommend architecture improvements, and help customers maintain business continuity.


• Advise customers on security, resilience, scalability, performance, and operational best practices.


• Solve complex operational and system-design challenges in close collaboration with customers and evroc’s engineering teams.


• Represent the voice of the customer internally, communicating feedback, feature requests, and field‑identified issues to product and engineering teams.


• Develop reusable technical guidance, architecture reviews, and runbooks that strengthen the wider Customer Engineering organization.

Skills We Value

• Customer-facing experience in technical engineering, cloud architecture, operations, support, or consulting.


• Broad knowledge of distributed systems and hands‑on experience across areas such as compute, storage, networking, databases, DevOps, security, or application development.


• Familiarity with cloud‑native infrastructure, Kubernetes, and AI/ML workloads.


• Experience applying best practices for security, resilience, scalability, availability, and performance.


• The ability to communicate complex technical topics clearly and build trust with both technical teams and senior decision‑makers.


• Experience supporting mission‑critical workloads or working with defense, government, public‑sector, or other regulated customers is highly valued.


• A degree in computer science, engineering, mathematics, or equivalent practical experience.


• Fluency in Swedish and English, both spoken and written.


• Eligibility and willingness to successfully complete the required security assessment.

Why Join evroc?

We offer a competitive salary and an equity package to attract the best. Whether it’s the cosmopolitan allure of London, the vibrant Stockholm, or the Mediterranean charm of Sophia Antipolis, you’re poised for an inspiring work environment and a captivating local culture!

At evroc, diversity is our strength. We champion an inclusive environment where every background - ethnicity, age, gender identity, beliefs, and culture - is celebrated.

Applicants must possess a valid work permit.