Customer Care Project Manager – Sweden (4–12 mo)

Sumitomo SHI FW; Norrköpings kommun; Hybrid; SEK 600,000 - 800,000; Full time

Job summary

Sumitomo SHI FW is seeking a Project Manager for Customer Care in Sweden. The successful candidate will manage service projects related to boilers, ensuring timely and budget-compliant delivery while coordinating with international teams.

Key qualifications include relevant technical education and experience in project management, with a strong customer focus. The role involves approximately 40-50 travel days per year within Sweden, with presence expected in the Norrköping office 2-3 days a week.

Qualifications

• Experience in project management, preferably in a technical or service environment.
• Ability to manage multiple priorities and customer focus.

Responsibilities

• Plan and organize project execution across Sweden.
• Coordinate site activities and ensure compliance with quality and safety standards.
• Lead project meetings and finalize project documentation.

Skills

Structured and proactive

Customer-oriented

Good communication skills in English

Education

Relevant technical education (energy, process industry or similar)

Technical university degree

Job description

Sumitomo SHI FW is seeking a Project Manager for Customer Care in Sweden. The successful candidate will manage service projects related to boilers, ensuring timely and budget-compliant delivery while coordinating with international teams.

Key qualifications include relevant technical education and experience in project management, with a strong customer focus. The role involves approximately 40-50 travel days per year within Sweden, with presence expected in the Norrköping office 2-3 days a week.