Campaign Manager - Data-Driven Growth & Client Impact

Channel Factory; Stockholms kommun; On-site; SEK 600,000 - 900,000; Full time

Job summary

Jobtailor is seeking an experienced Senior Customer Success Manager to lead digital advertising campaigns for key clients in Stockholm. You will own end-to-end campaign lifecycle, drive retention, and deliver data-driven insights to improve outcomes.

You will collaborate with internal teams, manage timelines, and build strategic account plans while staying ahead of industry trends and best practices in YouTube, programmatic buying, and CRM tooling.

Qualifications

• 3+ years of experience in digital media at a tech publisher or agency.
• Expertise in YouTube advertising and programmatic buying.
• Advanced Excel skills: pivot tables, forecasting.
• Strong data-driven analytical abilities.
• Excellent verbal and written communication in client-facing roles.
• Familiarity with Salesforce or other CRMs.
• Industry certifications (Google Ads, YouTube, Meta/TikTok) preferred.

Responsibilities

• Manage end-to-end campaign lifecycle to meet KPIs.
• Build and implement campaign strategies focusing on retention.
• Collaborate with internal teams to troubleshoot and adjust strategies.
• Conduct performance analysis and provide actionable insights.
• Support post-campaign reviews and identify opportunities.
• Serve as day-to-day client contact and build relationships.
• Manage timelines, deliverables, and expectations across campaigns.
• Develop strategic account plans and track performance metrics.
• Identify client needs and offer data-backed solutions.
• Deliver clear insights and recommendations to support objectives.
• Provide regular campaign updates and transparent reporting.
• Generate reports and dashboards on performance trends.
• Analyse campaign data to identify gaps and optimisation.
• Support Senior CSMs in refining strategies with data.
• Stay up to date on digital advertising trends and tools.

Skills

YouTube advertising

Programmatic buying

Digital video platforms

Excel pivot tables

Data analysis

Client-facing communication

Salesforce

CRM familiarity

Industry certifications (Google Ads)

Tools

Salesforce CRM

Job description

Jobtailor is seeking an experienced Senior Customer Success Manager to lead digital advertising campaigns for key clients in Stockholm. You will own end-to-end campaign lifecycle, drive retention, and deliver data-driven insights to improve outcomes.

You will collaborate with internal teams, manage timelines, and build strategic account plans while staying ahead of industry trends and best practices in YouTube, programmatic buying, and CRM tooling.