Campaign Manager

Jobtailor; Stockholms kommun; On-site; SEK 600,000 - 900,000; Full time

Job summary

Jobtailor is seeking an experienced Senior Customer Success Manager to lead digital advertising campaigns for key clients in Stockholm. You will own end-to-end campaign lifecycle, drive retention, and deliver data-driven insights to improve outcomes.

You will collaborate with internal teams, manage timelines, and build strategic account plans while staying ahead of industry trends and best practices in YouTube, programmatic buying, and CRM tooling.

Qualifications

• 3+ years of experience in digital media at a tech publisher or agency.
• Expertise in YouTube advertising and programmatic buying.
• Advanced Excel skills: pivot tables, forecasting.
• Strong data-driven analytical abilities.
• Excellent verbal and written communication in client-facing roles.
• Familiarity with Salesforce or other CRMs.
• Industry certifications (Google Ads, YouTube, Meta/TikTok) preferred.

Responsibilities

• Manage end-to-end campaign lifecycle to meet KPIs.
• Build and implement campaign strategies focusing on retention.
• Collaborate with internal teams to troubleshoot and adjust strategies.
• Conduct performance analysis and provide actionable insights.
• Support post-campaign reviews and identify opportunities.
• Serve as day-to-day client contact and build relationships.
• Manage timelines, deliverables, and expectations across campaigns.
• Develop strategic account plans and track performance metrics.
• Identify client needs and offer data-backed solutions.
• Deliver clear insights and recommendations to support objectives.
• Provide regular campaign updates and transparent reporting.
• Generate reports and dashboards on performance trends.
• Analyse campaign data to identify gaps and optimisation.
• Support Senior CSMs in refining strategies with data.
• Stay up to date on digital advertising trends and tools.

Skills

YouTube advertising

Programmatic buying

Digital video platforms

Excel pivot tables

Data analysis

Client-facing communication

Salesforce

CRM familiarity

Industry certifications (Google Ads)

Tools

Salesforce CRM

Job description

Responsibilities

• Manage the end-to-end campaign lifecycle, ensuring timely execution, pacing, and delivery against client KPIs.
• Build and implement campaign strategies aligned with client objectives, focusing on retention and long-term success.
• Collaborate with internal teams to proactively troubleshoot challenges and adjust campaign strategies as needed.
• Conduct regular performance analysis and reporting, providing actionable insights to improve campaign outcomes.
• Support post-campaign reviews by documenting key learnings and identifying opportunities for future optimisation.
• Serve as a key day-to-day contact for clients, building strong relationships through consistent, high-quality service.
• Proactively manage timelines, deliverables, and expectations—keeping clients and internal teams aligned throughout campaigns.
• Assist in developing and maintaining strategic account plans, tracking performance metrics and client goals to guide next steps.
• Identify client needs and offer relevant, data-backed solutions to improve campaign effectiveness and satisfaction.
• Collaborate with internal teams to deliver clear insights and recommendations that support client objectives.
• Provide regular campaign updates and reporting, ensuring transparency and a shared understanding of results.
• Generate reports and dashboards to surface key performance trends and provide visibility into campaign effectiveness.
• Analyse campaign data to identify performance gaps and areas for optimisation.
• Proactively support Senior CSMs in refining client strategies, using data to drive retention and improved outcomes.
• Stay up to date on digital advertising trends and tools to bring fresh thinking to campaign analysis and strategy.

Requirements

• 3+ years of experience in digital media, preferably at a tech publisher or agency.
• Expertise in YouTube advertising, programmatic buying, and digital video platforms.
• Advanced proficiency in Excel, including pivot tables, data analysis, and forecasting.
• Strong analytical skills and a data-driven approach to decision-making.
• Excellent verbal and written communication skills, with experience in client-facing roles.
• Familiarity with Salesforce or other CRM systems.
• Google Ads, YouTube, or industry-related certifications (Meta, Tik Tok etc.) is a plus.