Business Development Representative

Genesys; Stockholms kommun; Hybrid; SEK 350,000 - 550,000; Full time

Job summary

Genesys is hiring a Business Development Representative for Sweden. This role focuses on generating pipeline through a mix of outbound and inbound activities, targeting enterprise and mid-market accounts across Sweden.

You will collaborate closely with Account Executives and cross-functional teams to drive revenue growth in the EMEA region. The ideal candidate has 2–3 years in SaaS sales, is fluent in Swedish and English, and understands the Swedish market.

Qualifications

• 2–3 years of experience in a BDR/ SDR or sales-related role within SaaS, CX, cloud, or tech environments.
• Fluent Swedish and professional English language skills required.
• Additional Nordic language skills are advantageous.
• Experience in Swedish market and culture is desirable.
• Experience using Salesforce or similar sales tools is preferred.

Responsibilities

• Generate pipeline across Sweden through outbound prospecting and inbound lead follow-up.
• Identify, research, and engage prospective customers across enterprise and mid-market accounts.
• Qualify marketing-generated leads into high-quality sales opportunities.
• Partner with Account Executives to support outreach strategies and territory development.
• Collaborate with Marketing on campaigns and regional events.
• Maintain accurate activity tracking, pipeline updates, and reporting in Salesforce.

Skills

SaaS sales experience

Swedish fluent

English proficient

Stakeholder engagement

Time management

Collaborative mindset

Tools

Salesforce

LinkedIn Sales Navigator

Job description

## Business Development RepresentativeApplylocations: Stockholm (Flexible)time type: Full timeposted on: Posted Todayjob requisition id: JR111387Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.**Business Development Representative – Sweden****Department:** Sales Development – EMEA **Location:** Sweden **Reports to:** BDR Manager – EMEA## **Role Overview**We are seeking a commercially driven **Business Development Representative (BDR)** to support pipeline growth across the **Swedish market**.This role is responsible for generating pipeline through a combination of **inbound and outbound activities**, engaging enterprise and mid-market accounts, and partnering closely with Account Executives and cross-functional teams to support revenue growth.We are looking for a **mature and motivated sales professional** with **2–3 years of experience** who is confident engaging stakeholders, takes ownership of their pipeline, and is eager to develop a long-term career in enterprise SaaS sales.## **Key Responsibilities*** Generate pipeline across Sweden through a combination of **outbound prospecting and inbound lead follow-up*** Identify, research, and engage prospective customers across enterprise and mid-market accounts* Qualify marketing-generated leads into high-quality sales opportunities* Partner with **Account Executives** to support account research, outreach strategies, and territory development* Collaborate with **Marketing** on campaigns, regional events, and follow-up execution* Work cross-functionally with Sales, Customer Success, Alliances, and Channel teams to identify new opportunities* Communicate the value of Genesys’ cloud and AI-driven CX solutions aligned to customer business challenges* Maintain accurate activity tracking, pipeline updates, and reporting in Salesforce* Consistently meet and exceed KPIs related to meetings booked, pipeline generated, and opportunity conversion## **Skills & Qualifications*** **2–3 years of experience** in a BDR, SDR, or sales-related role within SaaS, CX, cloud, or technology environments* **Fluent-level Swedish and professional English language skills required*** **Additional Nordic language skills (Danish, Norwegian, Finnish, or Icelandic) are highly advantageous*** Experience working within the Swedish business market and culture is highly desirable* Demonstrated ability to generate pipeline through outbound prospecting* Strong communication and stakeholder engagement skills* Mature, professional, and commercially aware mindset* Strong organizational and time-management skills* Experience using Salesforce, LinkedIn Sales Navigator, or similar sales engagement tools preferred* Collaborative approach with the ability to work effectively across multiple teams## **Why Join Genesys?*** Join a global leader in AI-driven customer experience technology* Build your career within a high-performing EMEA sales organization* Competitive compensation with performance-based incentives* Clear progression opportunities into Senior BDR and Account Executive roles* Collaborative, inclusive, and results-driven team environmentIf a Genesys employee referred you, please use the link they sent you to apply.**About Genesys:**Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys CloudTM is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.**Reasonable Accommodations:**If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at [e-mail] can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.**Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.**