Builder Manager

Salesforce; Stockholms kommun; On-site; SEK 1,800,000 - 2,500,000; Full time

Job summary

Salesforce is seeking a Portfolio Leader to directly manage and grow a team of technical AI specialists deploying Agentforce solutions inside complex customer environments. This is a hands‑on leadership role for someone who can drive engineering excellence at the executive level and act as a multiplier on the agentic frontier.

Lead with strategic product influence, unblock deployments, and partner with Product and Engineering on pilot programs and beta rollouts, turning field insights into

Qualifications

• 4+ years of direct people management or high‑impact technical leadership steering cross‑functional engineering or technical teams.
• Deep architectural understanding of AI, LLMs, and the Salesforce ecosystem.
• Hands‑on experience with enterprise software implementation, data modeling, API integration, and AI deployments.
• Direct, hands‑on experience architecting or deploying Salesforce Data Cloud and the Agentforce platform.

Responsibilities

• Scale Elite Talent: Recruit, mentor, and develop the next wave of Technical and Strategic Builders.
• Maintain Operational Velocity: Monitor delivery metrics, coach teams on optimization, and handle complex customer escalations.
• Ultimate Technical Authority: Serve as the final technical escalation point for your portfolio across AI, data pipelines, and orchestration.
• Guide Enterprise Implementations: Help teams with data readiness, tool integration, and standardized delivery methodologies.

Job description

Production leadership required. Builder mindset non‑negotiable.

Job Category: Sales

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we’re looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce’s core values at the heart of it all.

About The Role

Salesforce is hiring a Portfolio Leader to directly manage and grow a team of technical AI specialists deploying Agentforce solutions inside complex customer environments. This is a hands‑on leadership role for someone who can drive engineering excellence while operating at the executive level. It is not a traditional people manager but a mission‑critical multiplier on the agentic frontier.

Builder Leadership Experience

• Delivery Team Coordination: Own capacity planning, talent acquisition, and staffing to ensure cross‑functional squads can deploy Agentforce at enterprise scale.
• AI‑Augmented Leadership: Lead a team that ships solutions using a best‑in‑class suite of AI tools (Cursor, Claude, Salesforce coding products like Vibes). Foster an inclusive, high‑energy, psychologically safe engineering culture where builders iterate fast and continuously level up.
• Direct Product Influence: Stand at the center of the product feedback loop. Partner directly with Product and Engineering on pilot programs and beta rollouts, turning raw field insights from high‑stakes deployments into features on the Agentforce core roadmap.

What You’ll Actually Be Building & Execution

Leadership & Team Excellence

• Scale Elite Talent: Recruit, mentor, and develop the next wave of Technical and Strategic Builders. Drive technical excellence, structure career growth, and foster an environment where shipping high‑quality, production‑ready systems is the norm.
• Maintain Operational Velocity: Monitor key delivery metrics, coach teams on optimization, and run hard on complex customer escalations. Ensure your teams move from sketch to deployable in weeks, not months.

Technical Strategy & Authority

• Ultimate Technical Authority: Serve as the final technical escalation point for your portfolio. Maintain deep architectural judgment across the Salesforce platform, advanced LLM techniques, data pipelines, and agentic orchestration.
• Guide Enterprise Implementations: Unblock complex data readiness, tool integration, and multi‑agent orchestration challenges. Directly help teams assess customer technical readiness, remove deployment barriers, and codify standardized, repeatable delivery methodologies.

Customer & Business Impact

• Drive Agentic Adoption: Build and anchor strong executive‑level relationships within your customer portfolio, ensuring flawless Agentforce activation, rollout, and sustained production value.
• Accelerate Portfolio Performance: Run your account portfolio with engineering rigor—monitoring health, delivery velocity, and core consumption metrics to accelerate progress toward customer business outcomes.
• Cross‑Functional Alignment: Partner lock‑step with Services, Account Success, and Product teams to help enterprises activate and consume Agentforce quickly, moving customers from pilot to production at hyper‑speed.

You're Our Builder Lead If…

• You Have Proven Leadership: 4+ years of direct people management or high‑impact technical leadership steering cross‑functional engineering or technical teams. Track record of hiring, mentoring, and scaling technical talent.
• You Bring Advanced Technical Depth: Deep architectural understanding of AI, LLMs, and the Salesforce ecosystem. Hands‑on experience with enterprise software implementation, data modeling, API integration, and AI deployments.
• You Own the Agentforce & Data Cloud Blueprint: Direct, hands‑on experience architecting or deploying Salesforce Data Cloud and the Agentforce platform. Understand how to orchestrate the stack to unblock enterprise scale and drive immediate production value.
• You Lead with an Enterprise Customer Focus: Strong background navigating high‑touch customer strategies at a global level, paired with executive‑level communication and influence. Comfortable in a room with customer CTOs and enterprise architects.
• You Have a Ship‑It Mindset: Exceptional problem‑solving instincts, extreme resourcefulness, and a “get‑things‑done” demeanor. Thrive at the technical helm where code is actively shipped.

Nice‑to‑Haves

• Hands‑on experience building multi‑agent systems, prompt engineering pipelines, or deterministic AI guardrails.
• Familiarity with cloud data platforms (Snowflake, Databricks, BigQuery) and enterprise data pipelines.
• Relevant Salesforce certifications (Advanced Admin, Service Cloud, Data Cloud, Sales Cloud, or Agentforce Specialist).

Unleash Your Potential

When you join Salesforce you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best.

Accommodations

If you need a reasonable accommodation during the application or recruiting process, please submit a request via the Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. We believe in equality for all and strive to create a workplace that’s inclusive and free from discrimination. Recruiting, hiring, and promotion decisions are fair and based on merit. Compensation, benefits, promotions, transfers, and other employment decisions are made without regard to protected classifications.