AI Solutions Engineer for Enterprise Automation & Telephony

Telavox; Malmö kommun; On-site; SEK 700,000 - 900,000; Full time

Job summary

Telavox is hiring a GTM Engineer to join our GTM Engineering team with a focus on the AI Receptionist. You will map customer processes, configure AI agents and integrations, and ensure the solution scales into Telavox’s mass‑market product.

You’ll work with enterprise customers to design value-adding AI solutions, build ROI cases from their data, and share insights with product and engineering to shape the future of Telavox's AI‑enabled platform.

Qualifications

• Deep, hands-on experience with AI, automation, and integrations.
• Clear communicator with both technical and business stakeholders.
• Quick to learn new tools and comfortable defining things as you go.
• Strong analytical and problem-solving skills.
• Professional Swedish and English, written and spoken.

Responsibilities

• Meeting enterprise customers to find where AI and automation create value.
• Designing solutions and building business cases and ROI with the customer's own data.
• Configuring AI voice agents, integrations and workflows, and solving problems along the way.
• Acting as the AI expert in large delivery projects and helping colleagues level up.
• Guiding customers, from IT to management, towards AI-assisted call and case handling.
• Feeding repeatable solutions and AI market insights back to product and engineering.

Skills

AI

Automation

Integrations

Communication

Analytical thinking

Swedish language

English language

Job description

Telavox is hiring a GTM Engineer to join our GTM Engineering team with a focus on the AI Receptionist. You will map customer processes, configure AI agents and integrations, and ensure the solution scales into Telavox’s mass‑market product.

You’ll work with enterprise customers to design value-adding AI solutions, build ROI cases from their data, and share insights with product and engineering to shape the future of Telavox's AI‑enabled platform.