Accounts Receivable Specialist

GlobalConnect; Stockholms kommun; On-site; SEK 400,000 - 550,000; Full time

Job summary

GlobalConnect is seeking an AR Specialist to enhance customer relationships and manage cash flow effectively. You will be pivotal in handling customer queries, ensuring accurate cash application, and reconciling accounts.

Working collaboratively across teams in a Nordic environment, you will contribute to a seamless customer experience and robust financial performance. The role demands attention to detail and strong communication skills while utilizing Excel and ERP systems.

Qualifications

• Experience within Accounts Receivable, Order-to-Cash, Finance, or Business Support.
• Understanding of cash application, reconciliations, and AR processes.
• Experience in multinational or Shared Service Center environments.

Responsibilities

• Manage cash application and allocation of incoming payments.
• Handle customer queries, payment discrepancies, and dispute follow-up.
• Support reconciliations and month-end closing activities.

Skills

Cash application and allocation

Customer query handling

Reconciliation support

Excel skills

Fluency in Swedish and English

Tools

ERP systems

Job description

AR Specialist – Group Accounts Receivable

Would you like to play an important role in strengthening customer relationships, improving cash flow, and creating a smooth customer experience? In this role, you'll combine finance, customer dialogue, and business insight to help ensure that payments, processes, and partnerships work better every day.

About the role

You'll join Group Accounts Receivable in a Nordic setup where collaboration across teams and countries is part of everyday work.

As an AR Specialist, you'll be a central point of contact between our customers and the business. While ensuring accurate cash application and reconciliations, you'll also work proactively with customer queries, payment behaviors, and dispute handling. This is a role where attention to detail goes hand in hand with communication and business understanding.

Your day may start by allocating incoming payments and investigating discrepancies before moving into discussions with customers and internal stakeholders to resolve questions, clarify outstanding balances, or support dispute resolution. Along the way, you'll work closely with Billing, Sales, Customer Service, and Finance to help create a consistent customer experience while contributing to healthy cash flow and working capital.

You’ll be part of a team that values collaboration, continuous improvement, and finding smarter ways of working. Through your daily work, you’ll help improve payment patterns, reduce overdue balances, and ensure reliable financial data that supports business decisions.

What you'll focus on

• Managing cash application and allocation of incoming payments
• Handling customer queries, payment discrepancies, and dispute follow-up
• Supporting reconciliations and month‑end closing activities
• Preparing and maintaining AR reporting and data quality
• Collaborating across Finance, Billing, Sales, and Customer Service to improve customer experience and cash flow

The team and why GlobalConnect

At GlobalConnect, you'll become part of a Nordic organization that provides critical digital infrastructure and connectivity across the region. Behind every connection is a business function helping customers, colleagues, and communities stay connected.

You’ll join a collaborative Accounts Receivable team within our Shared Service Center, where operational quality and customer value go hand in hand. Here, you’ll work across functions and countries, gaining broad exposure to the business while helping improve processes, customer relationships, and financial performance.

This is an opportunity to build experience in a business‑facing finance role where your work has a visible impact on both customers and the organization.

To thrive in this role, we think you need

• Experience within Accounts Receivable, Order-to-Cash, Finance, or Business Support
• Understanding of cash application, reconciliations, and AR processes
• Excel skills; experience with ERP systems
• Experience in multinational or Shared Service Center environments
• Experience handling customer queries and supporting dispute resolution
• Fluency in Swedish and English

Why join us?

You’ll be part of a Nordic organization within critical digital infrastructure, where finance plays a key role in enabling growth.

Here, you’ll directly manage cash flow, working capital, and business performance - while helping build a more data‑driven, standardized, and scalable AR function.