Account Manager - Stockholm, Sweden

ProptechOS; Stockholms kommun; On-site; Full time

Benefits offered by this job

Competitive salary with performance bonuses

Job summary

A leading proptech company in Stockholm is seeking a Customer Advisor with experience in property management and a passion for AI to guide customers in their digitalization journey. The ideal candidate will manage onboarding and expansion, ensuring successful implementation across portfolios. Proficiency in Swedish and English is required. This role offers a competitive salary along with performance bonuses.

Qualifications

• 3-5+ years in property management, facility management, or with proptech vendors.
• Strong project management skills with multiple stakeholders.
• Fluent in Swedish and English.

Responsibilities

• Guide property owners through their digitalization journey.
• Manage customer projects from onboarding through to expansion.
• Connect business challenges to ProptechOS solutions.

Skills

Project management

Relationship building

Strategic thinking

Understanding customer needs

Education

Experience in property/facility management

Job description

We’re looking for someone from the real estate industry who’s excited about what AI and digitalization can do for buildings. You’ve worked in property management, facility management, with building system suppliers, or at proptech vendors – and you know the pain points: disconnected systems, energy waste, manual ESG reporting. Now you want to help others solve these problems. You’ll be a trusted advisor to customers post-sale, guiding them on their digitalization journey, helping them prioritize where to start, and identifying opportunities to expand from pilots to portfolio-wide deployments. This role involves significant project management – you’ll coordinate onboarding, manage timelines, align stakeholders, and ensure customers successfully implement and scale ProptechOS across their portfolios.

What you’ll do

• Guide property owners and facility managers through their digitalization journey
• Manage customer projects from onboarding through expansion, coordinating across technical teams and stakeholders
• Have strategic conversations connecting their business challenges to ProptechOS solutions
• Help customers define success and prioritize where to focus
• Identify expansion opportunities across their portfolios
• Build relationships from facility managers to C-suite
• Represent the customer voice internally

Who you are

• 3-5+ years in property management, facility management, asset management, real estate operations, or with building system suppliers/proptech vendors
• Excited about how AI and technology can transform building operations
• Strong project management skills – you can coordinate multiple stakeholders, manage timelines, and keep projects moving forward
• Strategic thinker with a knack for understanding customer needs and guiding them forward
• Natural relationship builder who listens well and builds trust
• Growth-minded and can spot opportunities for customers to get more value
• Based in Stockholm
• Fluent in Swedish and English

What We Offer

• Competitive salary with performance bonuses