Windows Support Engineer

Saudi Business Machines; Riyadh; On-site; SAR 167,000 - 257,000; Full time

Job summary

Saudi Business Machines is seeking a SharePoint Administrator to manage On-Premises and SharePoint Online environments within the Microsoft 365 ecosystem. You will install security updates, perform migrations, and provide end-user support while enforcing enterprise policies on devices and services.

The role requires 2–4 years of hands-on SharePoint Administration experience, strong troubleshooting, and the ability to communicate with both technical and non-technical users.

Qualifications

• 2–4 years hands-on experience in SharePoint Administration.
• Proven experience planning and executing SharePoint migrations and upgrades.
• Strong troubleshooting and problem-solving skills.
• Experience managing SharePoint projects from planning through implementation.
• Excellent verbal and written communication skills.

Responsibilities

• Close security vulnerabilities on user devices.
• Enforce cybersecurity requirements on user devices.
• Provide Level 2 support for Windows, Microsoft Office 365, and cybersecurity applications.
• Implement change requests on user devices for enterprise applications, including SAP, WebEX, Cisco Jabber, Kaspersky, GV Classification.
• Install Windows security updates and Microsoft Office security patches.
• Upgrade Windows OS and Office applications.
• Apply organizational policies and configuration settings to user devices.
• Manage and administer Microsoft 365 Cloud Services.

Skills

SharePoint Administration

SharePoint migrations

Windows operating system

SQL Server

PowerShell

Active Directory

Networking concepts

Security best practices

Data encryption

Education

Bachelor's degree in Computer Science

Bachelor's degree in Information Technology

Microsoft 365 Certified: SharePoint Administrator Expert

Other Microsoft 365/SharePoint/Windows admin certs

Tools

SAP

WebEX

Cisco Jabber

Kaspersky

GV Classification

Job description

Location

Work Pattern

Full-time, in-person

Interview

Remote

Responsibilities

Technical Expertise

• In-depth knowledge of SharePoint (both On-Premises and SharePoint Online) and experience with the broader Microsoft 365 ecosystem.
• Solid understanding of the Windows operating system.
• Proficiency in managing SQL Server, including SharePoint backend databases.
• Advanced PowerShell scripting skills for automation and administration.
• Strong experience with Active Directory for user and group management.
• Good knowledge of networking concepts, security best practices, and data encryption.

Job Responsibilities

• Close security vulnerabilities on user devices.
• Enforce cybersecurity requirements on user devices.
• Provide Level 2 support for Windows, Microsoft Office 365, and cybersecurity applications.
• Implement change requests on user devices for enterprise applications, including:
  • SAP
  • WebEX
  • Cisco Jabber
  • Kaspersky
  • GV Classification
• Install Windows security updates and Microsoft Office security patches.
• Upgrade Windows operating systems and Microsoft Office applications.
• Apply organizational policies and configuration settings to user devices.
• Manage and administer Microsoft 365 Cloud Services.

Experience & Skills

• 2–4 years of hands-on experience in SharePoint Administration.
• Proven experience planning and executing SharePoint migrations and upgrades.
• Strong troubleshooting and problem-solving skills.
• Experience managing SharePoint projects from planning through implementation.
• Excellent verbal and written communication skills.
• Ability to communicate effectively with both technical and non-technical users.
• Strong business understanding of how SharePoint and Microsoft 365 support organizational objectives.

Education & Certifications

Education

• Bachelor's degree in Computer Science, Information Technology, or a related field.

Preferred Certifications

• Microsoft 365 Certified: SharePoint Administrator Expert.
• Other relevant Microsoft 365, SharePoint, or Windows Administration certifications are an advantage.