Technical Quality Manager / Success Plan Manager

JOBZE; Riyadh; On-site; SAR 279,000 - 446,000; Full time

Job summary

SAP IT Business Systeme in Saudi Arabia, Riyadh, seeks a Technical Quality Engineer / Success Plan Manager to guide complex SAP transformations. You will act as trusted advisor, lead governance cadences, and drive value realization through executive reporting and risk mitigation.

On-site in Riyadh, you will build executive relationships and ensure delivery excellence. You will coordinate with SAP BTP, SuccessFactors, and Integration Suite, driving measurable outcomes and adoption, while

Qualifications

• Lead executive steering committees, QBRs and value reporting.
• Advise on SAP transformations and risk mitigation.
• Drive adoption and value realization in SAP deployments.

Responsibilities

• Act as trusted advisor to customers during SAP transformations.
• Establish governance cadences and stakeholder communications.
• Improve customer adoption and reduce implementation risks.

Skills

SAP

BTP

SuccessFactors

Integration Suite

Technical Architecture

Enterprise Architecture

Job description

# Technical Quality Manager / Success Plan ManagerSAP IT Business SystemeSaudi Arabia - RiyadhPosted 30 October 2026IndeedDirect employerEnterpriseTop-rated employerLocationSaudi Arabia - RiyadhJob typeOn-siteExperience8-12 yearsSalarySAR 25k–40k/mo (est.)Apply on Indeed## Job descriptionAs a Technical Quality Engineer / Success Plan Manager (TQM/SPM), you will serve as a trusted advisor and primary escalation point for our customers, leveraging deep expertise in complex SAP transformations to help customers run better. You will assess customer-related risks, adoption concerns, and delivery challenges thoughtfully, developing strategic mitigation approaches that ensure smooth delivery and consistently high-quality service engagement. Your transformation expertise will enable you to guide customers through intricate SAP implementations, optimising their operational capabilities and driving sustainable business improvement. Beyond technical excellence, you will build and nurture executive-level customer relationships grounded in trust and strategic value advisory. You will establish, lead, and maintain governance cadence including Executive Steering Committees, Quarterly Business Reviews (QBRs), and ongoing status and value reporting. You will develop and implement comprehensive customer value advisory strategies that align customer needs with SAP solution delivery, driving adoption and maximising value realisation throughout the entire customer journey. Your focus will be on establishing yourself as a trusted strategic partner, developing deep customer relationships that enable you to deliver meaningful advisory support and measurable business outcomes. A key focus of your work will be driving measurable improvements in customer adoption rates through successful engagement strategies that enhance service delivery and reduce implementation risks. Throughout all of this, you will demonstrate exceptional consulting and stakeholder management capabilities, leveraging excellent communication, presentation, and problem-solving skills to navigate complex customer environments and deliver meaningful business outcomes.## SkillsSAP BTPSuccessFactorsIntegration SuiteTechnical ArchitectureEnterprise Architecture## What Jobze.ai noticed* SAP IT Business Systeme wants deep expertise in complex SAP transformations and executive stakeholder management.* Expect to lead executive governance cadences including Executive Steering Committees and Quarterly Business Reviews.* Requires deep technical domain knowledge spanning SAP architecture, finance, supply chain, BTP, or SuccessFactors.This role was published by SAP IT Business Systeme on Indeed. Jobze.ai is not the employer and does not take applications - they are handled on the original site.