Job Title: Technical Project Manager
Term: 12 months
Location: Jeddah, KSA
Division: Retail Banking/ Cards
Reports to: Head of Cards
Relevant experience:
- Moneythor Personal Financial Management (PFM System)
- Project Management, Agile Methodology
- Cards, Loyalty and Digital Banking
Mandatory requirements:
- Experience of technical project management for cards, loyalty or digital banking.
- Knowledge of Moneythor PFM system.
- Understanding of customer lifecycle, portfolio management and loyalty.
PURPOSE OF THE PROJECT
The Technical Project Manager will play a pivotal role in providing post development support and implementing use cases for a cutting-edge Personal Financial Management (PFM) module on the Moneythor Engine. This role requires a blend of technical acumen, strong business sense, and outstanding stakeholder management skills to drive the post rollout support and integration of innovative PFM solutions.
Key Activities
- Support Client business team prioritize PFM use cases through deep technical knowledge of product features and Client technical capabilities;
- Coordinate between Mastercard and Client teams (Business/IT/Digital/Info Sec/ data) on PFM related technical requirements to ensure deployment progress;
- Provide on-ground support to resolve specific technical challenges pertaining to integration to Mastercard assets and/or Mastercard tech partners;
- Advocate and communicate the solution to the relevant stakeholders and propose roadmap changes if necessary;
- Facilitates use case deployment according to set timelines in collaboration with 3rd parties (if applicable);
- Provide full project management documentation and tracking timelines and deliverables for digital projects;
- Actively and efficiently liaison with Mastercard's product, and account management functions with feedback.
- Risk Management: Identify potential project risks and develop mitigation strategies to minimize impact on project delivery.
- Quality Assurance: Oversee testing and validation processes to ensure the PFM module meets business and technical requirements.
- Continuous Improvement: Gather feedback post-implementation to refine use cases and improve the PFM modules performance and user experience.
Qualifications/ expectations required:
- BS degree in Computer Science or similar technical degree or equivalent practical experience
- Software project management experience Moneythor knowledge is a plus
- 8+ years of experience in IT/app development related operations
- Experience in a payments/banking environment is preferredExperience to communicate and interact with senior stakeholders in the bank for periodic update
- Ability to multi-task in a fast-paced, deadline-driven environment
- English Fluency required, Arabic preferred