Strategic Observability & IT Ops Consultant

Cisco Systems, Inc.; Riyadh; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading tech company is seeking a Senior Professional Service Consultant for Observability/IT Ops in the Riyadh Region, Saudi Arabia. This role involves optimizing the Splunk platform for key clients through strategic guidance and collaboration. Candidates should have over three years of experience with Splunk ITSI, strong customer-facing skills, and the ability to manage complex projects effectively. The position offers significant opportunities to impact customer success and drive product integration.

Benefits

Healthcare and Insurance

Employee Stock Purchase program

Flexible Spending Benefit

Flex and Schooling Allowances

Qualifications

• 3+ years of experience administering and using Splunk ITSI.
• Experience in technical consulting or big-data analytics.
• Understanding of common enterprise applications.

Responsibilities

• Execute adoption and optimization activities for customers.
• Lead integration of Splunk IT Ops solutions into customer architectures.
• Provide technical guidance on Enterprise architecture.

Skills

Customer advocacy

Ability to manage strategic accounts

Written and oral communication

Active listening skills

Troubleshooting and problem-solving

Organizing and planning

Tools

Splunk ITSI

Scripting languages (bash)

Java

Python

.NET

Job description

A leading tech company is seeking a Senior Professional Service Consultant for Observability/IT Ops in the Riyadh Region, Saudi Arabia. This role involves optimizing the Splunk platform for key clients through strategic guidance and collaboration. Candidates should have over three years of experience with Splunk ITSI, strong customer-facing skills, and the ability to manage complex projects effectively. The position offers significant opportunities to impact customer success and drive product integration.