Store Manager

Apparel Group; Saudi Arabia; On-site; SAR 67,000 - 112,000; Full time

Job summary

Apparel Group in Saudi Arabia is seeking candidates to support and drive store performance in a fast‑paced fashion retail environment. The role focuses on delivering excellent customer service, maximizing sales, and maintaining brand standards across operations.

Responsibilities include guiding staff to meet targets, ensuring up‑to‑date product knowledge, and minimizing stock loss while adhering to company policies and loyalty program initiatives.

Qualifications

• Experience in fashion/retail customer service is a plus.
• Strong knowledge of products and trends.
• Ability to manage staff and schedules effectively.

Responsibilities

• Brief and guide staff to achieve daily/weekly/monthly sales targets.
• Maintain fashion–forward appearance and up‑to‑date product knowledge.
• Monitor stock levels and minimize stock loss; manage stockrooms.
• Ensure procedures and brand policies are followed by all staff.
• Apply creative techniques to reach or exceed sales targets.
• Oversee store operations end‑to‑end and provide feedback to management.

Skills

Customer service

Sales knowledge

Team leadership

Job description

• Achieve company objectives, ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales
• Implement operating procedures at the store as per the company and Brand standards
• Promote the Loyalty Program of the company for maximizing loyalty and repeat sales
• Provide feedback to the Area Manager and Operations Manager with regards to employees and products

POSITION OBJECTIVE

• Achieve company objectives, ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales
• Implement operating procedures at the store as per the company and Brand standards
• Promote the Loyalty Program of the company for maximizing loyalty and repeat sales
• Provide feedback to the Area Manager and Operations Manager with regards to employees and products

Key Responsibilities

• Brief and guide the staff on achievement of the daily / weekly / monthly sales target
• Must be fashionable / well-groomed and possess up-to‑date product knowledge to ensure minimal stock loss
• Maintains knowledge of new product, trend and fashion directives at all times in order to effectively respond to and anticipate customer needs
• Ensure minimal stock loss manage stockrooms
• Implement the operating procedures at the store and ensure the brand and company’s policies and procedures are adhered by all the staff at all the times
• Apply creative techniques to achieve / exceed the store sales target
• Ensure has the required stock levels to maximize the sales
• Weekly audit the store administration and resolve discrepancies if any
• Manage the daily roaster, leave and grievances of the retail staff
• Maintain the visual merchandising standards at the stores all the time as per set VM standards
• Promote the Club Apparel Loyalty Program of the company for repeat sales
• Supervise the store and provide feedback to the Area Manager with regards to the employees and products
• Ensure awareness and vigilance at all times of security in the store without any negligence
• Must be updated to the various brands of the group for suggestive selling to the customers>
• End to end store operations responsibility
• Must be physically f­it‑ stand for extended hours and heavy lifting