Store Manager

Black & Grey HR; Jeddah; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading recruitment agency in Saudi Arabia is seeking a Store Manager for a well-established retail group. The ideal candidate will oversee day-to-day operations, drive profitability, and ensure customer satisfaction. Candidates should have a Bachelor’s degree in Business Administration and at least 6 years of retail management experience, particularly in supermarkets. The role comes with a competitive salary, performance incentives, and opportunities for career growth within a reputable retail group.

Benefits

Competitive salary and performance-based incentives

Career growth opportunities

Dynamic work environment

Qualifications

• Minimum 6+ years of experience in retail store management, preferably in a supermarket environment.
• Strong knowledge of store operations including inventory, sales analysis, and team leadership.
• Excellent communication and interpersonal skills.

Responsibilities

• Drive store profitability by achieving sales targets and managing costs efficiently.
• Ensure high customer satisfaction by maintaining excellent service standards.
• Oversee daily store operations including staff management and inventory control.
• Plan and execute promotional activities in collaboration with internal departments.

Skills

Retail management

Customer service

Sales analysis

Inventory management

Leadership

Education

Bachelor’s degree in Business Administration

Job description

Job Description

Black & Grey HR is partnering with a well-established retail group in Saudi Arabia to hire a Store Manager for their supermarket division. The ideal candidate will be responsible for managing day‑to‑day store operations, maximizing store profitability, ensuring high levels of customer satisfaction, and leading a motivated and effective team.

Responsibilities

• Drive store profitability by achieving sales targets and managing costs efficiently.
• Ensure high customer satisfaction by maintaining excellent service standards across all departments.
• Oversee daily store operations including staff management, inventory control, housekeeping, and merchandising.
• Manage store administrative duties including physical inventories, price updates, and documentation.
• Monitor product displays, cleanliness, and visual merchandising to enhance customer experience.
• Plan and execute promotional activities in collaboration with internal departments.
• Analyze sales and inventory reports to make data‑driven decisions and optimize stock levels.
• Identify market trends and competitors and implement action plans as needed.
• Monitor stock losses and implement preventative measures through stock‑taking exercises.
• Ensure compliance with company policies, safety standards, and statutory regulations.
• Conduct regular team meetings to communicate goals, expectations, and operational updates.
• Manage shift scheduling and manpower allocation to ensure efficient store performance.
• Handle customer complaints and resolve issues related to inventory or supply chain disruptions.

Requirements

• Bachelor’s degree in Business Administration or a related field.
• Minimum 6+ years of experience in retail store management, preferably in a supermarket environment.
• Strong knowledge of store operations including inventory, sales analysis, and team leadership.
• Excellent communication and interpersonal skills.
• Ability to analyze store performance reports and implement improvement strategies.
• Strong organizational skills and attention to detail.
• Proficiency in staff supervision, shift scheduling, and customer relationship management.
• Commercial acumen and the ability to take initiative and make decisions under pressure.

Benefits

• Competitive salary and performance‑based incentives.
• Career growth opportunities within a reputed retail group.
• Dynamic work environment.