Site Reliability Engineer (SRE)

PrimeGate for Communications and IT; Riyadh; On-site; SAR 224,971 - 299,962; Full time

Job summary

A leading tech company in Saudi Arabia is looking for a Site Reliability Engineer to manage and optimize production systems. The ideal candidate should have 3-5 years of experience, proficiency with Linux, Docker, Kubernetes, and CI/CD pipelines. Responsibilities include maintaining system reliability, monitoring application performance, and collaborating with development teams. This role offers an opportunity to be an integral part of ensuring service availability and resilience.

Qualifications

• 3–5 years of professional experience in an SRE, DevOps, or engineering role.
• Strong understanding of Linux systems, including shell and networking.
• Hands-on experience with Docker and Kubernetes in real environments.

Responsibilities

• Operate and maintain production systems focusing on reliability.
• Work with Docker and Kubernetes for deployment and troubleshooting.
• Implement and maintain monitoring, logging, and alerting.

Skills

Linux systems

Docker

Kubernetes

CI/CD pipelines

Monitoring tools (Prometheus, Grafana)

Tools

Azure DevOps

GitHub Actions

GitLab CI

Terraform

Job description

About the Role

We are looking for a Site Reliability Engineer (SRE) with solid experience running production systems and working closely with development teams. The ideal candidate is comfortable with Linux, containers, Kubernetes, and CI/CD pipelines, and has a strong focus on reliability, monitoring, and incident handling. You will help keep our services stable, observable, and scalable while collaborating with engineers across the stack.

Responsibilities

• Operate and maintain production systems with a focus on reliability, availability, and performance.
• Work with Docker and Kubernetes to deploy, update, and troubleshoot services.
• Configure and optimize Kubernetes resources (pods, deployments, services, ingress, config maps, secrets, etc.).
• Implement and maintain monitoring, logging, and alerting for applications and infrastructure.
• Build and improve CI/CD pipelines in collaboration with development and DevOps teams.
• Create and maintain dashboards for key service metrics (latency, error rate, throughput, resource usage).
• Participate in incident response: investigate issues, identify root cause, and propose fixes and improvements.
• Work closely with backend developers to improve service reliability, resilience, and observability.
• Contribute to capacity planning and performance tuning of services and infrastructure.
• Automate repetitive operational tasks using scripts or small tools.
• Document runbooks, procedures, and best practices for operating services in production.

Must-Have Qualifications

• 3–5 years of professional experience in an SRE, DevOps, or infrastructure-focused engineering role.
• Strong understanding of Linux systems (shell, processes, networking, permissions, logs).
• Hands‑on experience with Docker and Kubernetes in real environments.
• Practical experience with:
  • Kubernetes deployments, services, ingress, config maps, and secrets
  • Basic troubleshooting inside a cluster (pods failing, crashes, restarts, resource issues)
• Experience with monitoring and logging tools (e.g., Prometheus, Grafana, ELK/EFK, Application Insights, or similar).
• Experience with CI/CD pipelines (Azure DevOps, GitHub Actions, GitLab CI, Jenkins, or similar).
• Ability to read and modify pipeline definitions and understand build → test → deploy flows.
• Basic programming/scripting skills in at least one language (e.g., Python, Bash, PowerShell, Go, etc.).
• Understanding of core reliability concepts such as SLIs, SLOs, uptime, latency, and availability.
• Experience troubleshooting production issues using logs, metrics, and dashboards.
• Good communication skills and ability to collaborate with developers, QA, and product teams.

Nice-to-Have

• Experience with at least one major cloud platform (Azure, AWS, Alibaba Cloud, or GCP).
• Experience with infrastructure as code (Terraform, Bicep, Pulumi, Helm, etc.).
• Experience with ingress controllers, API gateways, or service mesh.
• Familiarity with security best practices (secrets management, TLS/certificates, RBAC on Kubernetes or cloud).
• Experience participating in on‑call rotations and using incident management tools (PagerDuty, Opsgenie, etc.).
• Experience contributing to post‑incident reviews and implementing follow‑up improvements.

Experience

3–5 years