Site Process Engineer Fulfillment Center

Afaq - Warehouse Branch - J02; Riyadh; On-site; SAR 120,000 - 150,000; Full time

Job summary

A leading global retailer is hiring a Continuous Improvements Manager in Riyadh, Saudi Arabia. This role involves managing the Fulfillment Center improvement plan, developing a culture of continuous improvement, and implementing Lean Standard Work. Candidates should have a Bachelor's degree, relevant operational experience, and strong analytical abilities. The position emphasizes hands-on execution and strategic thinking to drive operational excellence and enhance customer experience. Ample opportunities exist for career development and process optimization in a dynamic environment.

Benefits

Competitive salary

Career growth opportunities

Dynamic work environment

Qualifications

• 18 months of direct Amazon FC operations experience (Inbound, Outbound, ICQA).
• Proficiency in analyzing Amazon FC metrics and KPIs.
• Knowledge and ability to use standard development tools.

Responsibilities

• Manage Fulfillment Center improvement plans focused on customer experience.
• Develop a culture of continuous improvement and lean thinking.
• Contribute to and facilitate Kaizen activities.

Skills

Data analysis

Excellent communication

Process improvement

Analytical skills

Lean Six Sigma

Education

Bachelor's degree in Engineering, Operations, or Business Administration

Lean Six Sigma Green Belt or Black Belt certification

Tools

Minitab

MS Access

AutoCAD

MS Visio

Job description

We are Amazon; we pioneer.

Since opening our virtual doors in 1995, we’ve been pushing the boundaries of what’s possible further and further.

Our entire business works hard to delight our customers – from the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid and intentional. That can be described in one of our core Leadership Principles, which is Bias for Action: our teams band together, roll up their sleeves, and aren’t content with standing still.

Amazon’s overall mission is simple: to be the place where customers can find, discover and buy anything online. Whatever customers want, Amazon will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation. This is your chance to make history.

The Role

The Continuous Improvements Manager supports, coordinates and facilitates implementation of new and improved structures, processes and activities. Working closely with AMET teams and all levels of management within the Fulfillment Center (FC), you report directly to the Regional Continuous Improvement Manager.

In this role you will need to be adaptable, challenge motivated and thrive on implementing high standard productivity and simplicity using Kaizen/PDCA methods with experience in Operations and Continuous Improvement. The ideal candidate loves to work on processes directly on the FC shop floor as well as improving them systematically. Curiosity and the confidence to take calculated risks quickly, strong analytical skills, a data‑driven outlook and great communication skills are core characteristics for Continuous Improvements Managers.

As a Site representative of the AMET FC ACES team, you will drive improvements and implement standards at your site and be an essential part of a team supporting launches and implementing new processes with operations. You will interact frequently with colleagues from our AMET network and take a leadership role in the deployment of projects.

This position requires deep customer focus, strong self‑motivation and exceptional project management skills.

Key Job Responsibilities

• Manage the Fulfillment Centre improvement plan focused on the best customer experience at the lowest cost
• Develop a culture of continuous improvement and lean thinking
• Serve as ACES network representative, validate alignment between site practices and network standards
• Contribute to and facilitate Kaizen activities
• Help drive the implementation of Lean Standard Work
• Train and support all levels in Kaizen activities
• Disseminate Lean Standard Work principles across teams
• Support and manage the Fulfillment Centre implementation agenda
• Coordinate and prioritise LSC process improvement activities and resources
• Monitor, audit and drive adherence to operational standards – benchmark evaluation გეგმ standard work auditing, variation reduction and LSC project validation
• Lead daily GEMBA activities, going to the source of the problem and rapidly solving associate‑identified barriers
Standardise processes to Amazon and ECCF benchmark standards
• Liaise between FC and AMET/ROW to leverage cross‑CF process excellence
• Maintain strong relationships with AMET/ROW Process Owners and FC Process Engineer

A Day in the Life

Your day begins with an early morning Gemba walk, observing processes and engaging with associates to understand floor challenges. You’llCid review previous day’s performance metrics, lead daily operations meetings, and drive immediate solutions for any variations. Throughout the day you’ll conduct standard work audits, coach teams on lean methodologies, and validate ACES network initiatives implementation. You might facilitate a Kaizen event, analyse performance data, or coordinate with regional teams on network‑wide projects. Your role combines strategic thinking with hands‑on execution, ensuring both daily operational excellence and long‑term process improvements. Your day might conclude with updating project‑tracking tools, preparing for tomorrow’s priorities, and ensuring all critical issues have been addressed or escalated appropriately.

About the Team

You will report to the AMET Regional Continuous Improvement Manager, with a dotted line reporting to the FC Site Leader. This dual reporting structure ensures strong site‑level engagement while maintaining alignment with network‑wide best practices.

As a Process Engineer within the FC ACES (Amazon Customer Excellence System) Team, you’ll be part of a comprehensive ecosystem that drives operational excellence:

1. Work closely with Central Process Engineering to implement network‑wide standardization initiatives and optimize processing capacity
2. Collaborate with our Low Cost Automation team to deploy innovative automation solutions
3. Partner with Program Management and Business Intelligence to develop custom web tools and data solutions specific to regional needs
4. Coordinate with the ACES Core team of Subject Matter Experts (SMEs) who interface with Global Tech teams on strategic projects

As the dedicated Process Engineer for your FC, you will:

ಅಥ
• Drive the successful implementation of cross‑functional projects
• Ensure seamless deployment while identifying and addressing site‑specific challenges
• Maintain site compliance with network standards and process flows
• Lead continuous improvement initiatives to enhance operational efficiency

Qualifications

• Bachelor's degree, or experience in Engineering, Operations, Business Administration, or a related field
• Experience in solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits), or experience with process improvement, Kaizen, and Six Sigma specialists
• Minimum 18 months of direct Amazon FC operations experience (Inbound, Outbound, ICQA)
• Proficiency in analysing Amazon FC metrics and KPIs
• Strong ability interpreting & communicating analytics and presenting to senior leadership
• Excellent communication skills (written and verbal)
• Knowledge of Lean Six Sigma concepts and best practices
• Lean Six Sigma Green Belt or Black Belt certification
• Knowledge of process improvement, ideally including Lean, Kaizen and Six Sigma
• Advanced data analysis skills and an expert in using supporting tools e.g. Minitab, JMP, MS Access
• Knowledge and ability to use standard development tools e.g. AutoCAD, MS Visio

Legal Notice

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