Senior Telecom Service Engineer

Hitachi Automotive Systems Americas, Inc.; Riyadh; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading technology company in Riyadh seeks a Senior Telecom Service Engineer responsible for overseeing SLA programs and managing medium to high complexity telecommunication projects. Ideal candidates should have 10-15 years of experience in telecom and a degree in Telecommunication Engineering. Responsibilities include advising clients on system upgrades, maintaining compliance with safety regulations, and ensuring quality delivery of projects. This role offers the opportunity to work within a collaborative environment, contributing to innovative solutions in the telecom sector.

Qualifications

• 10 -15 years of experience in Telecommunications.
• Proficiency in spoken & written English language.
• Knowledge of IEC101, IEC104, IEC61850 protocols.

Responsibilities

• Oversee SLA programs and retrofit upgrades for telecommunication systems.
• Advise clients on maintenance and upgrades of existing installations.
• Ensure compliance with safety regulations and contractual requirements.

Skills

Telecom MPLS-TP Multiplexers

SDH Multiplexers

PDH Multiplexers

Wireless Routers/Bridges

Ethernet IP

Voice Technologies

Network Management Products

Education

Bachelor or master’s degree in Telecommunication Engineering

Tools

Project documentation tools

Network Management Systems

Job description

.Senior Telecom Service Engineer page is loaded## Senior Telecom Service Engineerlocations: Riyadh, Riyadh, Saudi Arabiatime type: Full timeposted on: Posted Todaytime left to apply: End Date: February 9, 2026 (30 days left to apply)job requisition id: R0116167**Location:**Riyadh, Riyadh, Saudi Arabia**Job ID:**R0116167**Date Posted:**2026-01-09**Company Name:**HITACHI ENERGY LTD**Profession (Job Category):**Engineering & Science**Job Schedule:**Full time**Remote:**No**Job Description:****The Opportunity**As a Senior Service Engineer, you will be responsible for overseeing SLA programs, retrofit upgrades, extensions, and modifications of telecommunication systems for assignments classified as medium or high complexity. You will ensure the efficient and cost-effective completion of all site activities in compliance with contract specifications, quality standards, and safety requirements.**How You’ll Make an Impact*** Proficient in handling Telecom MPLS-TP Multiplexers, SDH Multiplexers, PDH Multiplexers, Wireless Routers/Bridges, Switches, Routers, PABX Systems, and Network Management Products.* Work as a Telecom Engineer in PDH, SDH, Ethernet, and MPLS-TP technologies and collaborate with the tendering team to understand client specifications and propose technical solutions.* Advise clients on maintenance and upgrades of existing installations and deliver presentations and training on new products/solutions to internal and external customers and represent Service Engineering in project and design review meetings.* Implement design changes and produce as-built project documentation and support continuous improvement through lessons learned feedback.* Assist Project Managers with claims related to scope, cost, time, and risk and create work plans and cost estimates, ensuring timely and quality delivery within budget and coordinate site activities for customer acceptance certification.* Act as the lead for Service Engineering activities on projects, ensuring professional representation.* Manage external organizations providing equipment, systems, or services and coach Associate Service Engineers.* Ensure compliance with safety regulations and contractual requirements and prepare project documentation for SAT and obtain necessary approvals.* Maintain broad knowledge of HE systems and technical environments and follow safety rules on construction sites and HE HSE safety culture.* Proactively coordinate and report to the Service Engineering Team Leader.* You will be responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.* Living Hitachi Energy core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.**Your background*** Bachelor or master’s degree in Telecommunication Engineering.* 10 -15 years of experience in Telecommunications.* FOX SDH, PDH, Ethernet products.* Ethernet Technologies IP, Switching and routing, MPLS-TP, Voice Technologies, SIP, VOIP and network Management Systems* IEC101, IEC104, IEC61850 and other legacy protocols used in Substation Automation Systems.* Proficiency in both spoken & written English language is required.## Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.## This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe.From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference.Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.