Senior QA & Audit Specialist – Insurance Claims

The Cigna Group; Riyadh; On-site; SAR 200,000 - 260,000; Full time

Job summary

The Cigna Group in Riyadh is seeking a Quality Auditor to join our team, delivering delegated QA tasks and day-to-day audit activities with minimal supervision while coordinating with senior colleagues.

You will perform root cause analysis on findings, agree corrective action plans, monitor trends, and report results to senior management in clear, factual terms. Arabic and English fluency is required, medical background preferred, and NAS Neuron experience is a plus.

Qualifications

• 2 years' experience in Middle East Insurance Market.
• 2 years' experience in medical claims or auditing.
• Excellent Arabic and English skills, verbal and written.
• Medical background preferred.
• Ability to handle multiple tasks and meet deadlines.
• Strong report writing and communication skills.

Responsibilities

• Participates in complex audits, third party audits, ad-hoc projects and assignments as defined by the Quality Auditor Team Manager.
• Performs root cause analysis on audit findings to understand why the findings occurred.
• Agrees suitable action plans to remove root causes and prevent findings from recurring.
• Monitors performance trends and agrees suitable action plans to address these trends.
• Identifies improvements to audit and operational processes and procedures.
• Collates and reports audit findings to Senior Management accurately and on time.
• Assists in the development of audits and audit processes and procedures.
• Acts as a subject matter expert who supports their fellow Auditors.

Skills

Analytical thinking

Audit expertise

Reporting skills

Arabic & English

Stakeholder communication

Team coaching

Prioritization

Tools

NAS Neuron

Job description

The Cigna Group in Riyadh is seeking a Quality Auditor to join our team, delivering delegated QA tasks and day-to-day audit activities with minimal supervision while coordinating with senior colleagues.

You will perform root cause analysis on findings, agree corrective action plans, monitor trends, and report results to senior management in clear, factual terms. Arabic and English fluency is required, medical background preferred, and NAS Neuron experience is a plus.