Senior Project Lead — CX & Digital Transformation

Salt Digital Recruitment; Saudi Arabia; On-site; SAR 180,000 - 300,000; Full time

Job summary

The Project Lead at Salt Digital Recruitment will oversee the delivery of CX and digital transformation initiatives, managing client relationships and guiding multi-functional teams to achieve strategic outcomes on time and within scope.

Qualified candidates will bring 6-10 years of senior experience in management consulting, strategy, or CX transformation, with a proven track record in project leadership, client management, and in developing strategy and roadmaps.

Qualifications

• 6-10 years' experience in management consulting, strategy, or CX transformation.
• Proven track record in project leadership and client management.
• Strong organizational, communication, and problem-solving skills.
• Experience leading strategy and roadmap development initiatives.

Responsibilities

• Oversee project management, client engagement, and delivery.
• Develop CX and digital transformation strategies, initiatives, and roadmaps.
• Lead cross-functional teams to deliver against project objectives.
• Synthesize research, personas, and journey insights into strategic outcomes.

Skills

CX transformation

Project leadership

Client management

Strategy development

Roadmap development

Communication

Problem-solving

Job description

The Project Lead at Salt Digital Recruitment will oversee the delivery of CX and digital transformation initiatives, managing client relationships and guiding multi-functional teams to achieve strategic outcomes on time and within scope.

Qualified candidates will bring 6-10 years of senior experience in management consulting, strategy, or CX transformation, with a proven track record in project leadership, client management, and in developing strategy and roadmaps.