Senior Product Designer, Customer Lifecycle

tabby; Saudi Arabia; On-site; SAR 300,000 - 540,000; Full time

Job summary

Tabby in Saudi Arabia is seeking a Senior Product Designer to own the B2C customer journey inside the Tabby app. You will align onboarding, activation, and ongoing value communication across Card, Cash, and BNPL products to feel like one cohesive ecosystem.

Collaborate with product managers, researchers, and engineers to ship high-quality experiences, with a focus on subscription and lifecycle flows that drive first transactions and long-term engagement.

Qualifications

• 5+ years of product design experience with consumer products at scale.
• Demonstrated end-to-end ownership from problem framing to UI.
• Experience designing across multiple products to feel like one journey.

Responsibilities

• Own B2C customer journey across apps for activation and onboarding.
• Design onboarding, activation, retention, and subscription experiences.
• Collaborate with PMs, researchers, writers, and engineers to ship.

Skills

Product design

Systems thinking

Cross-functional collaboration

Portfolio

Tools

Figma

Prototyping

Design systems

Job description

strong About the role strong

We re looking for a Senior Product Designer to own the B2C customer journey inside the Tabby app Different product teams build different products Tabby Card Tabby Cash BNPL and they often do it apart from each other The experience is not always consistent or whole Your mission is to look at the product the way one customer does and make it feel like one ecosystem The B2C Life Cycle team owns that journey In practice that means activation onboarding communicating the value of each product activating financial products and getting the customer to a first transaction After that you design how we keep explaining the value so people come back and keep transacting You will also work on the subscription and help develop the Tabby model

strong Why join strong

A rare brief own how a customer experiences the whole app not one feature inside one teamConcrete problems with visible impact first transaction return and a subscription people choose to keepA strong cross-functional team product research content and engineering all invested in qualityLook across consumer products and design the experience as one customer journey so Tabby feels consistent and wholeDesign onboarding that explains the value of the products in plain language and gets a new customer orientedDesign activation of financial products Tabby Card Tabby Cash and BNPL through to the first transactionDesign the moments and communication that bring people back after the first transaction and keep them transactingShape the subscription experience and help grow s part of the same journeyWork with product teams that ship on their own and hold the seams between their products so the customer does not feel the org chartWork closely with your Product Manager to unpack the problem and turn it into a design that serves both the customer and the businessCollaborate with UX Researchers to validate assumptions and with a UX Writer to make the value of each product clearPartner with engineering throughout delivery and own the quality of what ships to productionYou know how to optimize your workflow with AI tools and use them to work faster and smarter

Nice to have strong

Experience with fintech consumer finance subscriptions or lifecycle work onboarding activation retentionExperience designing across several products that have to feel like oneExperience with growth mechanics first transaction habit and returnExperience contributing to or working within a design system 5+ years of product design experience, with meaningful time on consumer products at scale

Strong systems thinking: you can hold several products in one journey, including states, edge cases, and the handoff from one product to the next

Ability to simplify: you can take a fragmented, multi-product experience and make it feel like one product a person can move through

Strong product thinking: you understand business goals and customer needs equally well, and you know how to balance them

A portfolio showing end-to-end ownership, from problem framing to polished, production-ready UI

Experience working in cross-functional teams with product managers, researchers, writers, and engineers

High craft standards and real care for what reaches users

You know how to optimize your workflow with AI tools and use them to work faster and smarter