Senior Field Service Engineer

Hitachi; Dammam; On-site; SAR 180,000 - 240,000; Full time

Job summary

Hitachi Energy Ltd. is seeking a Field Service Engineer in Dammam, Saudi Arabia who will provide technical support for commissioning, installation, and testing of HV products and equipment.

The role requires identifying complex problems at start-up and recommending product upgrades to meet customer needs. The candidate will participate in site activities, coordinate with the tools management department, and ensure proper use of test equipment for HV installations, testing, and commissioning.

Qualifications

• Bachelor’s Degree or Diploma in Electrical Engineering.
• 6-10 years of experience in high voltage products, electrical equipment, switchgears, and HV switchgear protection and control.
• Proficiency in both spoken and written English and Arabic language is required.

Responsibilities

• Active site participation for installation, testing, commissioning and troubleshooting of HV equipment.
• Coordinate with tools management and ensure proper use of test equipment for HV products.
• Lead on-site activities, prepare site reports and maintain PM compliance where required.
• Follow safety rules, uphold Hitachi Energy values and coordinate with project teams as needed.

Skills

English

Arabic

Education

Electrical Engineering (Bachelor’s or Diploma)

Job description

Location: Dammam, Eastern Region, Saudi Arabia

Job ID: R0133031

Date Posted: 2026-09-06

Company Name: HITACHI ENERGY LTD

Profession (Job Category): Engineering & Science

Job Schedule: Full time

Remote: No

Job Description:

The opportunity

Field Service Engineering work is focused on providing technical advice to customers including commissioning, installing, and testing of products/equipment including: Identifying and correcting more complex problems associated with start-up. Researching, evaluating, and recommending new products or equipment upgrades that will meet customer needs.

How you’ll make an impact

• Active participation in site activities and visiting the customer site for Installation testing, commissioning and troubleshooting of Hitachi HV GIS, GCB, LTB, DTB and other equipment as and when required or assigned by the line manager. Participating in the PGHV project and working with project team as and when assigned.


• Coordinate/interface with tools management department and take care of HV tools, arrange and properly use test equipment and tools to execute site activities for HV Products installation, testing and commissioning, protection and control.


• Complete GIS Bay or GIS compartment assembly work, minor fabrications if required, trouble shooting and rectification of HV products defect workable at customer site and advise the action plan if the repair work need to be carried out in Hitachi Energy factory or workshop. Supports the work activities of PGHV Service at site, and at customer workplace.


• Learn and perform the test equipment operation used for HV product testing, commissioning and maintenance work. Learn procedure and methods how to use the special tools used for HV products service jobs. Share the knowledge and teach the known skills to fellow engineers and technicians.


• Work with Project Management team on various project as and when required with full compliance of PM requirement and maintain discipline advise by the PM or customer site regulations.


• Lead the contractor or sub-contractor during job execution and coordinate with customer and back-office support for any resources requirements to complete the job. Get the PAC or time sheets signed by the customer after completion of assigned task that can be used to invoice the customer.


• Prepare and provide site reports, activity plans resource requirements and share it with the PM, line manager or supervisor, prepare method of statement as and when required that can be shared with the customer in case asked by the customer or it is a contractual binding.


• Follow the company rules and regulations, display good behaviour at office and at site, any safety or integrity incident should be reported to line manager, supervisor or project Manager. Implement Hitachi Energy values in day-to-day activity.


• Prepare and submit weekly and monthly time sheet, expanse report as per company guideline in timely manner, prepare travel authorisation prior to start the travelling for site or deployment.


• You will be responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.


• Living Hitachi Energy core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background

• Bachelor’s Degree or Diploma in Electrical Engineering.


• 6-10 years of experience in high voltage products, electrical equipment, switchgears, and HV switchgear protection and control.


• Proficiency in both spoken and written English and Arabic language is required.

Accessibility and reasonable accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi’s Global Data Privacy Notice.

Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.

For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.

The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.