Senior Executive Sales Cargo Northern Region

Malaysia Airlines; Saudi Arabia; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading airline company in Saudi Arabia is seeking a Senior Executive, Sales Cargo Northern Region. The role involves managing customer needs, developing sales strategies, and enhancing operational efficiency at the station. Candidates should have significant experience in cargo sales and logistics, with an understanding of airline processes. This full-time position offers a chance to drive revenue growth and strengthen client relationships.

Qualifications

• A minimum of 3 to 5 years of experience in cargo sales, logistics, freight forwarding, or aviation-related commercial roles.
• Thorough understanding of cargo operations and airline procedures.
• Knowledge of pricing, capacity, and market trends.

Responsibilities

• Drive cargo revenue by identifying new market opportunities and strengthening client relationships.
• Build and maintain strong relationships with customers and freight forwarders.
• Support the development and execution of sales and marketing plans for the station.

Skills

Customer-focused

Sales-driven

Good communication skills

Analytical thinking

Education

Diploma or Bachelor’s degree in Business Administration, Sales and Marketing, Supply Chain and Logistics

International Air Transport Association (IATA) Certification

Tools

MS Office

Basic cargo systems

Job description

Senior Executive, Sales Cargo Northern Region

Position Title
Senior Executive, Sales Cargo Northern Region

Reporting To
Assistant Manager, Cargo Operations Northern Region

Position Summary
The role involves driving cargo revenue at the Penang (PEN) station by identifying new market opportunities and strengthening client relationships. It also includes promoting cargo products through sales calls, visits, and presentations, supporting the commercial team in achieving sales targets, and ensuring high customer satisfaction by addressing issues promptly. The$/role requires顶 close collaboration with Operations, other stations, Revenue Management, and Capacity Planning to optimize cargo operations, monitor key performance indicators, and prepare performance reports with recommendations for improvement.

Key Accountability

• Manage customer needs for the Penang (PEN) station, including inquiries, responses, bookings, and service recovery from cargo acceptance to final delivery.
• Build and maintain strong relationships with customers and freight forwarders, ensuring service excellence and effective communication to support revenue growth.
• Support the development and execution of sales and marketing plans for PEN to achieve station sales targets, optimize yield, and improve flight load factors in line with headquarters’ strategies.
• Provide accurate quotations and proposals to customers and new prospects, ensuring compliance with pricing guidelines, risk controls, and profitability requirements.
• Coordinate closely with customers, freight forwarders, and internal teams on commercial and operational matters to meet shipment requirements and enhance customer experience.
• Assist in implementing systems, policies, and procedures within the PEN commercial team to improve productivity, service delivery, and operational efficiency.
• Gather and analyze business, financial, and operational data to identify commercial opportunities and support the achievement of strategic goals.

Qualifications and Working Experience

• Diploma or Bachelor’s degree in Business Administration, Sales and Marketing, Supply Chain and Logistics, or STPM or a related field.
• International Air Transport Association (IATA) Certification.
• A minimum of 3 to 5 years of experience cargo sales, logistics, freight forwarding, or aviation-related commercial roles, with a thorough understanding of all related processes and documents.

Areas of Experience

• Experience in cargo sales, logistics, or freight forwarding.
• Handling customer accounts and building business relationships.
• Basic understanding of cargo operations and airline procedures.
• Knowledge of pricing, capacity אויׂ, and market trends.
• Able to use MS Office and basic cargo systems.

Personality Traits

• Good communication and interpersonal skills.
• Sales-driven and motivated to achieve targets.
• Customer-focused and responsive.
• Good problem-solving and analytical thinking.
• Organized and able to manage tasks independently.
• Reliable, professional, and a team player.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Business Development
• Industries: Airlines and Aviation