Senior ERP Solutions Engineer

Elm Company; Riyadh; On-site; SAR 300,000 - 420,000; Full time

Job summary

Elm Company is seeking a Senior Engineer to support the ERP landscape, transforming business requirements into technical solutions. You will configure, integrate, and maintain ERP applications, ensuring reliability and continuous improvement in alignment with IT architecture standards.

The role covers testing, controlled deployments, incident and change management per ITIL practices, and collaboration with vendors and infrastructure teams to sustain ERP availability and performance.

Qualifications

• Bachelor’s degree in Computer Science, Software Engineering, Information Technology, Information Systems, or a related field.
• Relevant certifications in ERP platforms, systems integration, or IT service management are considered an advantage.

Responsibilities

• ERP Implementation & Deployment: Lead deployment of ERP systems and modules per requirements.
• Configure ERP components and coordinate release activities, deployment readiness, and rollback with teams.
• Track technical deliverables, timelines, and dependencies; report risks and issues to stakeholders.
• Gather, analyze, and document ERP functional and technical requirements with business.
• Translate requirements into technical specs, configurations, and enhancements aligned with IT standards.
• Assess proposed ERP changes for feasibility, integration impact, and business alignment.
• Provide Level 3 (L3) technical support for escalated ERP incidents and service requests.
• Investigate root causes, implement actions, and coordinate resolution with vendors.
• Develop, maintain interfaces between ERP and other enterprise applications; validate data exchanges.
• Support SSO integration requests and access configurations with identity/security teams.
• Monitor ERP availability, performance, and scheduled processing; coordinate with infra teams.

Skills

ERP systems

Technical coordination

SSO integration

Interface development

Education

Bachelor’s degree in CS/IT or related field

Tools

ERP platforms

ITSM

Job description

Elm Company is seeking a Senior Engineer to support the ERP landscape, transforming business requirements into technical solutions. You will configure, integrate, and maintain ERP applications, ensuring reliability and continuous improvement in alignment with IT architecture standards.

The role covers testing, controlled deployments, incident and change management per ITIL practices, and collaboration with vendors and infrastructure teams to sustain ERP availability and performance.