Senior Enterprise Cybersecurity Customer Success Lead

Proofpoint; Saudi Arabia; On-site; SAR 337,000 - 450,000; Full time

Job summary

A leading cybersecurity firm located in Saudi Arabia seeks a Senior Customer Success Manager. In this role, you will advocate for customers to ensure the successful deployment of cybersecurity solutions and help them realize the full value of their purchases. Ideal candidates will have substantial customer-facing experience, proficiency in cybersecurity technologies, and excellent communication skills in Arabic and English. This position offers competitive salary and benefits while fostering a flexible work environment.

Benefits

Competitive compensation

Comprehensive benefits

Flexible work environment

Global collaboration opportunities

Qualifications

• Proven ability to lead in a team environment and independently.
• Ability to manage customer interactions in a professional manner.
• Extensive knowledge of data communication concepts.

Responsibilities

• Guide customers in their Proofpoint journey as a trusted advisor.
• Create and maintain Customer Success Plans aligned with strategic goals.
• Advocate for customers to ensure successful Proofpoint deployments.

Skills

Excellent industry experience

Customer success principles knowledge

Communication skills

Project management skills

Ability to influence

Fluency in Arabic and English

Education

Bachelor's degree or equivalent

Tools

Project management methodologies

Job description

A leading cybersecurity firm located in Saudi Arabia seeks a Senior Customer Success Manager. In this role, you will advocate for customers to ensure the successful deployment of cybersecurity solutions and help them realize the full value of their purchases. Ideal candidates will have substantial customer-facing experience, proficiency in cybersecurity technologies, and excellent communication skills in Arabic and English. This position offers competitive salary and benefits while fostering a flexible work environment.