Senior Customer Platform Architect - MEA (Remote)

Filigran; Remote; SAR 200,000 - 300,000; Full time

Job summary

A leading cybertech company is seeking a Senior Customer Platform Architect in Saudi Arabia. This role involves guiding customers through the deployment of on-premise infrastructure, managing technical issues, and performing health checks on platforms. The ideal candidate will have strong expertise in on-premise infrastructure, problem-solving skills, and previous experience in customer-facing roles. This position is fully remote and offers competitive pay plus equity.

Benefits

Competitive pay + equity

Remote-first, flexible work

Your setup, your choice

Qualifications

• Strong expertise in on-premise infrastructure (servers, networking, virtualization, storage).
• Ability to integrate and work with multidisciplinary teams.
• Comfortable in remote async-first environments.

Responsibilities

• Guide customers through the deployment of their platform.
• Manage customers' infrastructure issues.
• Conduct platform health checks.

Skills

Strong expertise in on-premise infrastructure

Problem-solving skills

Customer-facing technical roles experience

Fluent in English

Collaboration skills

Analytical mindset

Tools

AWS

Azure

GCP

Job description

A leading cybertech company is seeking a Senior Customer Platform Architect in Saudi Arabia. This role involves guiding customers through the deployment of on-premise infrastructure, managing technical issues, and performing health checks on platforms. The ideal candidate will have strong expertise in on-premise infrastructure, problem-solving skills, and previous experience in customer-facing roles. This position is fully remote and offers competitive pay plus equity.