Sales Manager

W Hotels; Riyadh; On-site; SAR 180,000 - 320,000; Full time

Job summary

W Hotels in Riyadh seeks a Sales & Marketing Manager to proactively solicit sales opportunities and ensure timely turnover for service delivery. The role focuses on building long-term, value-based customer relationships to achieve sales objectives and personal sales goals.

Ideal candidates hold a degree in Business Administration, Marketing, or Hotel/Restaurant Management with relevant experience in sales. The position requires leadership of day-to-day sales activities and collaboration with

Qualifications

• A 2-year degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major with 3 years sales/marketing experience.
• Or a 4-year bachelor's degree in the same fields with 1 year sales/marketing experience.

Responsibilities

• Solicit and handle sales opportunities to meet targets.
• Coordinate with off-property sales channels to align efforts.
• Build and strengthen relationships with existing and new customers to drive bookings.
• Provide accurate turnover to Event Management for service delivery.
• Identify new business and close opportunities based on market conditions.
• Support sales activities, including proposals, contracts, and client communications.
• Deliver exceptional customer service and contribute to client satisfaction.

Skills

Sales skills

Relationship building

Negotiation

Education

2-year degree in Business Admin/Mkt/Hotel & Restaurant Mgmt

4-year BA in Business Admin/Mkt/Hotel & Restaurant Mgmt

Job description

Additional InformationJob Number 26128488
Job Category Sales & Marketing
Location One Marriott Drive, Need Address, Riyadh 13519, Saudi ArabiaVIEW ON MAP
Schedule Full Time
Located Remotely? N
Position Type Management
Job Summary The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.
CANDIDATE PROFILEEducation And Experience

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.

OR

• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.

CORE WORK ACTIVITIESBuilding Successful Relationships that Generate Sales Opportunities

• Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
• Develops relationships within community to strengthen and expand customer base for sales opportunities.
• Manages and develops relationships with key internal and external stakeholders.
• Provides accurate, complete and effective turnover to Event Management.

Managing Sales Activities

• Participates in sales calls with members of sales team to acquire new business and/or close on business.
• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue

• Identifies new business to achieve personal and location revenue goals.
• Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
• Closes the best opportunities for the location based on market conditions and location needs.
• Gains understanding of the location's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.

Providing Exceptional Customer Service

• Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
• Services our customers in order to grow share of the account.
• Executes and supports the company’s customer service standards.
• Provides excellent customer service consistent with the daily service basics of the company.
• Sets a positive example for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.