Sales Executive

Sharaf DG; Riyadh; On-site; SAR 67,000 - 100,000; Full time

Job summary

Sharaf DG is seeking a dynamic Retail Sales Executive for our Riyadh stores. The role focuses on achieving sales targets, delivering exceptional customer service, and driving store performance in Electronics/FMCG/Fashion categories.

The ideal candidate has 2–4 years in retail sales, strong communication in Arabic and English, and a customer‑oriented, target‑driven mindset. You will work with the store team to maximize conversions and ensure merchandising standards.

Qualifications

• Strong communication skills in Arabic and English.
• Good selling, negotiation and closing skills.
• Customer-oriented and target-driven mindset.
• Basic knowledge of POS systems and MS Office.

Responsibilities

• Achieve individual and store sales targets (daily/ monthly).
• Drive ATV and cross-selling opportunities; promote offers and bundles.
• Provide excellent product knowledge and professional assistance to customers.
• Maintain proper product display and ensure accurate price tags and promotions.

Skills

Arabic/English communication

Selling/Negotiation/Closing

Customer-oriented mindset

Target-driven mindset

Tools

POS systems

MS Office

Job description

Job Description

Position: Retail Sales Executive Nationality: Saudi National (Mandatory)

Location: Riyadh, Saudi Arabia Experience: 2–4 Years in Retail Sales

Department: Retail Operations Reporting To: Store Manager

Job Summary

We are seeking a dynamic and customer-focused Retail Sales Executive with 2–4 years of retail sales experience to join our Riyadh stores. The ideal candidate will be responsible for achieving sales targets, delivering exceptional customer service, and contributing to overall store performance.

Key Responsibilities

Sales & Target Achievement

• Achieve individual and store sales targets (daily / monthly).
• Drive ATV (Average Transaction Value) and cross-selling opportunities.
• Promote ongoing offers, bundles, and value-added products.
• Maximize conversion rate and customer engagement.

Customer Service

• Provide excellent product knowledge and professional assistance to customers.
• Understand customer requirements and recommend suitable solutions.
• Handle customer queries and complaints professionally.
• Ensure high customer satisfaction and repeat business.

Store Operations

• Maintain proper product display as per company standards.
• Ensure price tags and promotions are correctly displayed.
• Monitor stock availability and coordinate replenishment.
• Support inventory control and stock count activities.

Compliance & Discipline

• Follow company policies and procedures.
• Maintain grooming standards and professional conduct.
• Ensure adherence to Saudi retail and labor regulations.

Requirements

• 2–4 years of retail sales experience (Electronics / FMCG / Fashion preferred)
• Strong communication skills in Arabic and English
• Good selling, negotiation, and closing skills
• Basic knowledge of POS systems and MS Office
• Customer-oriented and target-driven mindset

Key Competencies

• Sales & Persuasion Skills
• Product Knowledge
• Customer Focus
• Teamwork
• Time Management
• Problem Solving

KPIs

• Sales Target Achievement (%)
• ATV & UPT Performance
• Conversion Rate
• Customer Satisfaction Score
• Attendance & Discipline