RR-0203339 - Analyst II IT Operations

NLEX Enterprise Services International Trade B.V., Saudi Arabian Branch; Al-Kharj; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading tech enterprise in Saudi Arabia is seeking a Technical Support professional to assist in infrastructure services. This role involves providing foundational support, participating in projects, and troubleshooting systems. Ideal candidates have a Bachelor's degree and relevant work experience, with certifications in infrastructure technology being a plus. The company values collaboration and offers a supportive environment.

Qualifications

• Typically, 1+ years of relevant work experience.
• Proven experience in infrastructure technology analysis.
• A continuous learner that stays abreast with industry knowledge and technology.

Responsibilities

• Offer foundational technical support in infrastructure services.
• Assist with infrastructure projects and assignments.
• Participate in basic monitoring and routine troubleshooting of infrastructure systems.

Skills

Technical support

Data analysis

Troubleshooting

Infrastructure documentation

Education

Bachelor's degree in a relevant field

Tools

CompTIA A+

Microsoft Azure Fundamentals

Google Cloud Associate

Job description

Job Description : Responsibilities

• Offer foundational technical support in infrastructure services, providing assistance in routine tasks.
• Assist with infrastructure projects and assignments.
• Participate in basic monitoring and routine troubleshooting of infrastructure systems.
• Collaborate with team members to address infrastructure challenges and daily operational tasks.
• Support the creation and maintenance of infrastructure documentation.
• Develop and improve technical skills through on-the-job experience.
• Show eagerness to learn and gain expertise in infrastructure services.
• Follow established best practices and standards in infrastructure service delivery.

Basic Qualifications :

Bachelor's degree in a relevant field or equivalent combination of education and experience

Typically, 1+ years of relevant work experience

Proven experience in infrastructure technology analysis

Proficiencies in data analysis and technical knowledge

A continuous learner that stays abreast with industry knowledge and technology

Other Qualifications :

An advanced degree in a relevant field is a plus

Relevant certifications, such as CompTIA A+, Microsoft Certified : Azure Fundamentals, or Google Cloud Associate, are a plus"

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.