Riyadh Luxury Retail Growth Lead

The Luxury Closet; Riyadh; On-site; SAR 156,240 - 290,160; Full time

Job summary

The Luxury Closet in Riyadh is seeking a luxury retail sales professional to lead market expansion. You will conduct market research, identify partners, and develop a go-to-market plan for the Saudi market, while building a strong sales pipeline and managing VIP clients.

Key requirements include at least 5 years in luxury retail, fluent English and Arabic, strong presentation and negotiation skills, and the ability to join immediately.

Qualifications

• At least 5 years of experience in luxury retail sales.
• Excellent English communication skills, both written and verbal.
• Excellent Arabic communication skills, both written and verbal.
• Professional personal appearance.
• Attention to detail.
• Ability to prioritize and multi-task.
• Pro-active service delivery attitude, willingness to stretch and do whatever is required with a hands-on approach.
• Working Hours: 6 days a week on a roaster.
• Able to join immediately.

Responsibilities

• Conduct thorough market research to understand customer needs, competitive landscape, and industry trends.
• Identify key market segments, potential partners, and sales channels.
• Develop and execute a go-to-market plan for the new country. Identify and engage with potential clients via cold calls, networking, events, and referrals.
• Build and maintain a robust sales pipeline.
• Deliver compelling presentations and product demonstrations.
• Negotiate contracts and close deals to achieve sales targets. Represent the company at industry events, trade shows, and networking functions.
• Build strong relationships with local influencers, business partners, and potential clients.
• Promote brand awareness in the local market. Identify and onboard local distributors, agents, or resellers (if applicable).
• Negotiate mutually beneficial agreements with strategic partners.
• Provide exceptional customer service to build trust and ensure repeat business.
• Gather client feedback and communicate market insights to headquarters.
• Maintain accurate records of leads, opportunities, and customer interactions in CRM.
• Report regularly to headquarters on progress, market updates, and competitor activities.
• Collaborate with marketing, operations, and product teams to align efforts.
• Focus on building sales and conversion to achieve the assigned sales targets.
• Attract and onboard expat and local communities of buyers and sellers and utilize Reloved Luxury's existing customer base to grow sales.
• Manage personal shopping and VIP concierge services for buying and selling with HNWI.
• Work with the team to cross-sell authentication and restoration services.
• Work with B2B sales and sourcing teams on structuring large transactions for sales and inventory sourcing.
• Support restoration and authentication teams with senior business development meetings.
• Collaborate with other resellers in Taiba Mall, Royal Mall, and other places to build physical consignments.
• Create a high standard of customer experience at the boutique with a sense of luxury as well as fun engagement activities to encourage repeat business, higher footfall, and referrals.
• Identify key exhibitions and fairs to with a focus on sales.

Skills

English fluency

Arabic fluency

Attention to detail

Multi-tasking

Proactive service

Job description

The Luxury Closet in Riyadh is seeking a luxury retail sales professional to lead market expansion. You will conduct market research, identify partners, and develop a go-to-market plan for the Saudi market, while building a strong sales pipeline and managing VIP clients.

Key requirements include at least 5 years in luxury retail, fluent English and Arabic, strong presentation and negotiation skills, and the ability to join immediately.