Risk Manager II Relay Product Excellence

Amazon; Jeddah; On-site; SAR 224,000 - 300,000; Full time

Job summary

A leading logistics company in Saudi Arabia seeks a Risk Specialist to aid in identity verification and fraud mitigation. The ideal candidate will have significant experience in compliance program management and a Bachelor's degree in Food Science. Responsibilities include analyzing data, managing risks in transportation, and working collaboratively across teams. This role provides the opportunity to contribute to a growing area within the company and implement best practices in fraud detection and prevention.

Qualifications

• 5+ years of compliance program management or equivalent experience.
• 3+ years of managing food safety and quality in a large-scale environment.
• Experience handling confidential information.

Responsibilities

• Provide data analysis and conduct complex investigations.
• Identify and eliminate root causes of defects in the transportation operations.
• Partner with cross-functional teams to mitigate fraud risks.

Skills

Data analysis

Risk management

Identity verification

Education

Bachelor's degree in Food Science or related field

Tools

SQL

Excel

Job description

Amazon - Middle Mile is seeking a Risk Specialist to assist with identity verification and fraud mitigation for daily freight movements flowing into and out of our North American fulfillment centers and our associated fulfillment network. This is an exciting opportunity to join a new team in a huge growth area for Amazon.

Amazon is looking for a Risk Specialist that has a background in transportation, risk management and data driven problem resolution skills. In this role the Risk Specialist will continuously work with stakeholders to build trust‑based relationships in order to investigate suspicious activity and address escalations while creating long‑term, systemic solutions for a world‑class customer experience. In this role, the Risk Specialist will be responsible for a wide range of duties related to identity verification.

Key Job Responsibilities

• Detailed knowledge of related accounts identification
• Provide data analysis, conduct complex investigations and review investigations
• Pull data from numerous databases (using Excel, SQL and/or other database) and perform ad‑hoc reporting and analysis as needed
• Take appropriate action to identify and help minimize the risk posed by fraud or abuse patterns and trends; identify patterns from the investigations and data analysis
• Identify and eliminate root causes of defects in order to drive efficiency in Amazon’s transportation operations
• Understand the business impact of the trends and make decisions that make sense based on available data
• Systematically escalate problems or variances in the information and data to the relevant owners and teams
• Work within various time constraints to meet critical business needs, while measuring and identifying activities performed
• Write and verbally communicate findings, creating narratives outlining weekly findings and variances to goals, and present these findings in a review forum
• Participate in ad‑hoc projects and assignments as necessary
• Partner with cross‑functional teams across Amazon for collaboration on fraud risks and investigations
• Apply risk management best practices to mitigate issues, identify operational inefficiencies and improve processes

A Day in the Life

• Define SOPs, document new methods of abuse/frauds, and partner with stakeholder teams to drive gaps to closure
• Constantly monitor metrics to identify deviations, and spot emerging frauds/MOs that are adopted by bad actors
• Drive program/process goals independently with minimal to no intervention from leadership
• Partner with multiple fraud/abuse teams to learn and implement industry‑wide best practices and other identity verification mechanisms

Basic Qualifications

• 5+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience
• 3+ years of managing food safety and quality in a large‑scale retail or manufacturing environment experience
• Bachelor's degree in Food Science or related field
• Knowledge of retail food code and regulations governing grocery retail at local, state, and federal levels
• Experience handling confidential information
• Experience interacting with local food safety regulators

Preferred Qualifications

• 3+ years of program requirements definition and data and metrics leveraging to drive improvements experience
• Professional auditing qualification, or similar risk or compliance credentials
• Experience with SQL and Excel

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