Risk Manager

Dr soliman fakkeh hospital; Jeddah; On-site; SAR 300,000 - 540,000; Full time

Job summary

Fakeeh Health Care seeks a senior quality and risk leader to develop and enforce a comprehensive health and safety program. You will drive risk registers, oversee environmental rounds, and ensure timely action on incidents across a major hospital setting.

You will lead PI initiatives, perform RCAs with leadership, and coordinate policy development to meet accreditation standards while fostering a culture of safety and continuous improvement.

Qualifications

• Familiar with quality and risk management in healthcare settings.
• Experience in risk assessment, incident reporting, and accreditation support.
• Strong communication and leadership capabilities.

Responsibilities

• Leads risk management programs and ensures regulatory alignment.
• Develops annual risk register with KPIs and works with risk owners.
• Oversees environmental rounds and safety programs; tracks remedial actions.
• Manages patient safety incident reporting and RCA/OVR processes.
• Drives Failure Mode and Effects Analysis and continuous improvement.
• Maintains clear communication on safety incidents and progress.
• Develops staff training on quality, safety, and risk standards.
• Supports policy development and regulatory accreditation efforts.

Skills

Continuous Learning & Development

Customer Service

Problem Solving

Supervising Operations

Supervising People

Taking Responsibility

Teamwork

Valuing Diversity

Education

Bachelor's in allied health

Master's in risk management preferred

Job description

Job Purpose

Leads the development and enforcement of the Fakeeh Health Care facility s comprehensive health and safety risk management program ensuring adherence to regulations and international standards

Key Responsibilities and Duties

Risk Management and Safety Oversight

Leads the implementation and maintenance of effective organizational risk programs as delineated in Fakeeh Care risk management program Responsible for development of annual risk register with related KPI s and closely work with risk owners to manage and mitigate risks all through the year Oversees departmental risk management activities and ensures alignment with Fakeeh Health Care facility s standards Prepares periodic risk register reports that show progress and challenges

Environmental Rounds and Facility Safety

A key member of environmental rounds safety programs and drill outcomes Responsible for following up on remedial action plans that aim to rectify findings during these facility-based activities

Occurrence Variance Reporting

Manages the safe reporting and updating of patient safety incidents near misses including Medication Incident Reports and Against Medical Advice Reports Analyses complex data from incident investigations to develop action plans that drive substantive improvements Have a strong overview of the progress of incident investigations and ensure timely communication and escalation to the management develops and presents progress reports related to initiation and management of OVR s

Process Mapping and Improvement

Leads proactive Failure Mode and Effects Analysis FMEA and other process improvement PI initiatives to pre-emptively address and mitigate potential risks and enhance operational efficiencies Conducts tracers for selected processes identifies gaps and develops remedial action plans as applicable Assists the QRM director in Conducting RCAs for high-risk events and near misses and for sentinel events

Communication and Coordination

Maintains clear and consistent communication with management and leadership with timely updates on safety incidents investigations progress and escalation of any red-flag areas related to quality safety and risk program

Educational and Training Initiatives

Develops and implements training programs to empower staff participation in quality and risk management efforts Ensures comprehensive understanding and adherence to Fakeeh Health Care facility s safety standards and practices ensuring a high standard of patient safety and care across the Fakeeh Health Care facility

Policy Development and Accreditation Support

Assists in the creation and revision of policies related to safety and accreditation Supports the Fakeeh Health Care facility adherence to accreditation and regulatory requirements

All Fakeeh Care employees are responsible for continuous improvement including Performing all duties and tasks in a manner that supports Fakeeh s Person-Centered care values Acts as major advocate for patients safety Actively contributing to continuous improvement initiatives within the scope of the role Adherence to safety protocols and proactively seeking to address any job-related safety concerns Maintaining strict confidentiality of all sensitive information accessed or encountered during work Complying with cybersecurity policies and standards to protect Fakeeh s systems and participating in awareness training and initiatives to prevent cyber threats Adhering to and upholding Fakeeh Care s code of conduct policies and ethical standards Completion of mandatory education as per the requirement at least one month prior to expiration

Skills and Abilities

• Continuous Learning and Development: Demonstrates an ongoing commitment to learning and self-improvement Actively seeks new ways to grow and be challenged using both formal and informal development channels
• Customer Service: Exhibits a commitment to providing exceptional service Responds to service requests and concerns promptly and with diplomacy Always maintains a professional and courteous demeanor with clients
• Problem Solving: Utilizes logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems Thinks on their feet to devise creative solutions to challenges
• Supervising Operations: Effectively manages and oversees day-to-day operations, ensuring efficiency, quality control, and adherence to hospital standards and external regulations
• Supervising People: Skilled in managing a diverse team of staff fostering an environment where employees feel valued and motivated to contribute their best Implements strategies for staff development and performance enhancement
• Taking Responsibility: Takes ownership for actions and outcomes, responsibilities, and customer satisfaction Demonstrates reliability, honesty, and executes duties responsibly
• Teamwork: Works cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness. Values the input and expertise of fellow team members and works to build consensus
• Valuing Diversity: Shows respect and sensitivity for cultural and individual differences. Promotes a harassment-free environment, building a diverse workplace that benefits from varied perspectives and talents.

Experience

• Minimum 5 years of experience in a large tertiary care hospital in a Quality and Risk Management department

Education

• Bachelor s in allied health or Equivalent bachelor s degree in healthcare administration, Public Health, or related field. master s degree in risk management is preferred.

Language

• Excellent command of verbal and written English and Arabic

Licenses / Certifications

• Certification in Risk Management Assurance (CRMA), Certified Professional in Healthcare Quality (CPHQ), or similar.

Skills and Abilities

• Continuous Learning and Development: Demonstrates an ongoing commitment to learning and self-improvement Actively seeks new ways to grow and be challenged using both formal and informal development channels
• Customer Service: Exhibits a commitment to providing exceptional service Responds to service requests and concerns promptly and with diplomacy Always maintains a professional and courteous demeanor with clients
• Problem Solving: Utilizes logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems Thinks on their feet to devise creative solutions to challenges
• Supervising Operations: Effectively manages and oversees day-to-day operations, ensuring efficiency, quality control, and adherence to hospital standards and external regulations
• Supervising People: Skilled in managing a diverse team of staff fostering an environment where employees feel valued and motivated to contribute their best Implements strategies for staff development and performance enhancement
• Taking Responsibility: Takes ownership for actions and outcomes, responsibilities, and customer satisfaction Demonstrates reliability, honesty, and executes duties responsibly
• Teamwork: Works cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness. Values the input and expertise of fellow team members and works to build consensus
• Valuing Diversity: Shows respect and sensitivity for cultural and individual differences. Promotes a harassment-free environment, building a diverse workplace that benefits from varied perspectives and talents.