Reservations Team Lead — Guest Service & Ops

Luxury Collection; Saudi Arabia; On-site; SAR 149,000 - 207,000; Full time

Job summary

A luxury hotel collection located in Saudi Arabia seeks an experienced professional to manage room reservations, train team members, and enhance guest experiences. The candidate will oversee accuracy in reservations, resolve guest issues, and use effective sales techniques to maximize revenue. Applicants should have a high school diploma and at least 2 years of related work experience, including supervisory experience. Join a prestigious brand offering authentic and luxurious hospitality.

Qualifications

• At least 2 years of related work experience in hospitality.
• At least 1 year of supervisory experience.

Responsibilities

• Oversee room blocks and reservations accuracy.
• Train and motivate employees.
• Maximize revenue through sales techniques.
• Resolve guest issues and document concerns.

Skills

Communication skills

Customer service

Attention to detail

Education

High school diploma or G.E.D. equivalent

Job description

A luxury hotel collection located in Saudi Arabia seeks an experienced professional to manage room reservations, train team members, and enhance guest experiences. The candidate will oversee accuracy in reservations, resolve guest issues, and use effective sales techniques to maximize revenue. Applicants should have a high school diploma and at least 2 years of related work experience, including supervisory experience. Join a prestigious brand offering authentic and luxurious hospitality.