Car Rental Clerk

Wallan Trading Company; Riyadh; On-site; SAR 48,000 - 120,000; Full time

Job summary

A leading car rental firm in the Riyadh Region is seeking a friendly and detail-oriented Car Rental Clerk to join their team. The role involves assisting customers with vehicle rentals, processing agreements, and ensuring a positive rental experience. Candidates should have a high school diploma, strong communication skills, and be able to multitask effectively in a fast-paced environment. A valid driver’s license is preferred. This position requires a professional appearance and willingness to work flexible hours.

Qualifications

• Previous experience in customer service, retail, or hospitality preferred.
• Basic computer skills and ability to learn rental software.
• Professional appearance and attitude.

Responsibilities

• Greet customers and assist with rental inquiries and reservations.
• Process rental agreements, payments, and returns accurately.
• Inspect vehicles before and after rental for cleanliness and damage.

Skills

Strong communication and interpersonal skills

Attention to detail

Problem-solving mindset

Time management and organization

Education

High school diploma or equivalent

Job description

We are looking for a friendly and detail-oriented Car Rental Clerk to join our team. In this role, you will be the first point of contact for customers, helping them with vehicle rentals, reservations, and ensuring a smooth and positive rental experience.

Key Responsibilities

• Greet customers and assist with rental inquiries and reservations
• Process rental agreements, payments, and returns accurately
• Verify customer information, driver’s licenses, and insurance details
• Explain rental terms, pricing, and vehicle features
• Inspect vehicles before and after rental for cleanliness and damage
• Handle customer concerns and resolve issues professionally
• Maintain accurate records and update rental systems
• Coordinate with the operations team to ensure vehicle availability

Qualifications

• High school diploma or equivalent
• Previous experience in customer service, retail, or hospitality preferred
• Strong communication and interpersonal skills
• Basic computer skills and ability to learn rental software
• Attention to detail and ability to multitask in a fast-paced environment
• Valid driver’s license (preferred)
• Problem-solving mindset
• Time management and organization
• Professional appearance and attitude
• Ability to work flexible hours, including weekends and holidays