Remote Luxury Fashion Consultant: CRM & Customer Experience

Chalhoub Group; Riyadh; On-site; SAR 60,000 - 100,000; Full time

Benefits offered by this job

Health care

Employee discounts

Remote working Policy

Flexible working policy

Child education contribution

Job summary

Chalhoub Group in Saudi Arabia invites a Fashion Consultant to join our luxury retail team. You will drive individual and store sales while delivering a premium guest experience and upholding brand standards.

The role requires 2 years in luxury fashion and fluent English, with opportunities to engage in CRM initiatives, in-store events, and omni-channel customer journeys across our brands. This role is based in-store in Riyadh, with competitive benefits.

Qualifications

• 2 years of experience in luxury fashion brand.
• Fluent/Intermediate English language.

Responsibilities

• Achieve individual and collective sales targets while delivering a premium guest experience.
• Provide in-store CRM, CX and other customer initiatives.
• Collect data on customer behaviour, top sellers, and slow movers for business reviews.
• Develop and manage client relationships within an omni-channel approach.
• Promote the MUSE loyalty program and stay updated with app offerings.
• Support in-store marketing events and activations.
• Ensure adherence to VM guidelines and SOPs, and click-and-collect SLAs.

Skills

Fluent English

Luxury fashion experience

Job description

Chalhoub Group in Saudi Arabia invites a Fashion Consultant to join our luxury retail team. You will drive individual and store sales while delivering a premium guest experience and upholding brand standards.

The role requires 2 years in luxury fashion and fluent English, with opportunities to engage in CRM initiatives, in-store events, and omni-channel customer journeys across our brands. This role is based in-store in Riyadh, with competitive benefits.