Quality Coordinator

King Faisal Specialist Hospital and Research Center; Ar Rass; On-site; SAR 150,000 - 200,000; Full time

Job summary

A prominent healthcare institution in Saudi Arabia is seeking a Quality Management professional responsible for coordinating quality activities and facilitating improvements across various departments. The role involves conducting root cause analysis and leading educational sessions related to quality, safety, and customer service. Candidates must possess a Master’s Degree and relevant certifications in healthcare quality, along with significant experience in quality management. This position offers an opportunity to enhance patient care through effective quality initiatives.

Qualifications

• Master’s or Bachelor’s degree in relevant field required.
• Four years of experience with Master's, or six years with Bachelor's is required.
• Certification in Healthcare Quality, Risk Management, or Patient Safety is mandatory.

Responsibilities

• Implement and coordinate hospital-wide quality activities.
• Conduct root cause analysis for quality-related events.
• Lead quality improvement projects across departments.
• Evaluate and revise department policies and training curricula.

Skills

Quality improvement

Interdepartmental collaboration

Risk assessment

Clinical responsibilities

Educational facilitation

Education

Master’s Degree in Quality Management or related discipline

Bachelor’s Degree in Nursing or related discipline

Job description

Job Summary:

Assumes responsibilities and supports Hospital-wide provision of quality, as directed. Coordinates all quality- related activities assigned section.

Essential Responsibilities and Duties:

1. Facilitates the implementation of the specific plan for the assigned section inclusive of annual goals and objectives and reporting mechanisms.
2. Liaises with departments Hospital-wide regarding the assigned section’s activities.
3. Facilitates and supports quality improvement projects requiring interdisciplinary or departmental participation.
4. Coordinates the investigation and conduction of root cause analysis of actual and potential serious/sentinel events in the organization.
5. Perform clinical responsibilities within related specialty such as (Nursing, Laboratory, Respiratory, Pharmacy, etc.) as assigned.
6. Facilitates conducting risk assessment activities as per the risk management plan. Collaborates with Hospital departments and services to identify areas for improvement to implement quality improvement initiatives.
7. Participates in the development and revision of the department’s policies and procedures and the curriculum for staff education and training in alignment with the section plan.
8. Conducts educational sessions relating to assigned section and quality, safety and customer services related education as assigned.
9. Prepares and presents reports on issues impacting Hospital-wide delivery of quality services related to the assigned section.
10. Assumes consultant role on subjects related to quality, patient safety, performance improvement, risk management and National/international standards.
11. Provides assistance to Quality Analysts, as assigned, to support implementation of the section plan.
12. Participates in implementing quality management and quality improvement programs.
13. Follows all Hospital’s related Policies and Procedures.
14. Participates in self and others' education, training and development, as applicable.

Job Requirements:

Education:

Master’s Degree in Quality Management, Health Allied, Business Administration, or other related discipline is required or Bachelor’s Degree in Nursing, Health Allied, Quality Management or other related discipline is required.

Experience Required:

Four (4) years of related experience with Master’s, or six (6) years with Bachelor’s Degree is required.

Other Requirements/ Certifications:

Certified Professional in any of the following Certifications is required:

• Certified Professional in Healthcare Quality (CPHQ).
• Certified Professional in Risk Management (CPHRM).
• Certified Professional in Patient Safety (CPPS).
• Lean Six Sigma Certifications (USA/ European).