Program Manager, MENA Returns & Value Recovery

Amazon; Jeddah; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading e-commerce company in Jeddah is seeking a skilled Program Manager for the MENA region. This role focuses on enhancing sellable yield and value recovery of return and reject products. Key responsibilities include managing metrics, leading programs to improve recovery processes, and collaborating with various teams. The ideal candidate has extensive program management experience, advanced skills in Excel and SQL, and a strong ability in stakeholder management. Join us to make a significant impact in our fast-paced environment.

Qualifications

• Minimum of 3 years in program or project management.
• Experience working cross-functionally with tech and non-tech teams.
• Experienced in process improvement initiatives using data.

Responsibilities

• Own metrics and program initiatives for sellable yield.
• Identify opportunities and define solutions.
• Lead new programs to improve returns value recovery.
• Work with multiple teams to run the programs.
• Design customer-centric solutions for sustainable operations.

Skills

Program or project management experience

Stakeholder management

Advanced Excel skills

SQL knowledge

Data-based decision making

Education

Bachelor's degree

Job description

A leading e-commerce company in Jeddah is seeking a skilled Program Manager for the MENA region. This role focuses on enhancing sellable yield and value recovery of return and reject products. Key responsibilities include managing metrics, leading programs to improve recovery processes, and collaborating with various teams. The ideal candidate has extensive program management experience, advanced skills in Excel and SQL, and a strong ability in stakeholder management. Join us to make a significant impact in our fast-paced environment.