Program Manager - Delivery

Capgemini; Saudi Arabia; On-site; SAR 300,000 - 520,000; Full time

Job summary

Capgemini is seeking an experienced Delivery Program Manager to lead multi‑million dollar banking transformation programs across the Middle East. You will engage C‑level stakeholders, drive end‑to‑end delivery, and ensure profitability through strong governance and risk management.

In this role, you will manage cross‑functional teams, partner with sales for growth opportunities, and align programs with client strategy and regulatory standards.

Qualifications

• Bachelor's degree in Engineering, Computer Science, Business Administration, or related discipline.
• MBA or equivalent postgraduate qualification preferred.

Responsibilities

• Lead large and complex banking transformation programs from initiation through execution and closure.
• Drive delivery excellence across multiple workstreams, ensuring adherence to scope, quality, timelines, and budget.
• Establish and govern program management frameworks, risk controls, and delivery methodologies.
• Manage cross-functional teams comprising business, consulting, technology, and operations professionals.
• Build and maintain relationships with C-Level executives within client organizations.
• Act as trusted advisor for strategic delivery initiatives and transformations.
• Lead executive governance forums, steering committees and business reviews.
• Own overall program P&L and drive margin optimization.
• Monitor financial performance, revenue realization, forecasting and resource utilization.
• Identify opportunities to improve profitability through operational efficiencies and delivery excellence.
• Partner with account and sales leadership to identify growth opportunities within existing banking clients.
• Support business development activities, solutioning discussions, and client presentations.
• Contribute to account expansion through successful program delivery and strategic client engagement.
• Establish governance structures for program oversight and proactively mitigate risks.

Skills

Large Program & Portfolio Management

Banking Domain Expertise

Executive Stakeholder Management

P&L Ownership

Delivery Governance & Risk Management

Commercial Acumen

Strategic Planning & Execution

Client Relationship Management

Business Growth & Account Expansion

Leadership of Large Distributed Teams

Negotiation & Influencing Skills

Arabic & English Communication Skills

Education

Bachelor's degree in Engineering, Computer Science, Business Administration, or related discipline

MBA or equivalent postgraduate qualification

Job description

About the Company

We are seeking an experienced Delivery Program Manager to lead large-scale, complex transformation and technology delivery programs for leading banking and financial services clients across the Middle East. The successful candidate will be responsible for driving end-to-end program delivery, ensuring profitability, strengthening executive stakeholder relationships, and enabling delivery-led business growth.

About the Role

This role requires a seasoned leader with a proven track record of managing multimillion-dollar programs, engaging with C-Level stakeholders, and delivering strategic business outcomes in highly regulated banking environments.

Responsibilities

Program Leadership & Delivery

• Lead large and complex banking transformation programs from initiation through execution and closure.
• Drive delivery excellence across multiple workstreams, ensuring adherence to scope, quality, timelines, and budget.
• Establish and govern program management frameworks, risk controls, and delivery methodologies.
• Manage cross-functional teams comprising business, consulting, technology, and operations professionals.

Executive Stakeholder Management

• Build and maintain strong relationships with C-Level and C-Level-1 executives within client organizations.
• Act as the trusted advisor for strategic delivery initiatives and transformation programs.
• Lead executive governance forums, steering committees, and business reviews.

Profitability & Financial Management

• Own overall program P&L and drive margin optimization.
• Monitor financial performance, revenue realization, forecasting, and resource utilization.
• Identify opportunities to improve program profitability through operational efficiencies and delivery excellence.

Delivery-Led Growth

• Partner with account and sales leadership to identify growth opportunities within existing banking clients.
• Support business development activities, solutioning discussions, and client presentations.
• Contribute to account expansion through successful program delivery and strategic client engagement.

Risk & Governance

• Establish effective governance structures for program oversight.
• Proactively identify and mitigate delivery, commercial, operational, and regulatory risks.
• Ensure compliance with banking industry standards and organizational quality frameworks.

Qualifications

• Bachelor's degree in Engineering, Computer Science, Business Administration, or related discipline.
• MBA or equivalent postgraduate qualification preferred.
• PMP, PgMP, PRINCE2, Agile, SAFe, or equivalent certification preferred.

Required Skills

• Large Program & Portfolio Management
• Banking Domain Expertise
• Executive Stakeholder Management
• P&L Ownership and Margin Management
• Delivery Governance & Risk Management
• Commercial Acumen
• Strategic Planning & Execution
• Client Relationship Management
• Business Growth & Account Expansion
• Leadership of Large Distributed Teams
• Negotiation & Influencing Skills
• Arabic and English Communication Skills